Wholesalers

Industry body engages ACCC for travel policy development

One of the industry’s peak bodies has engaged the Australian Competition & Consumer Commission (ACCC) to assist with policy development for COVID-19-related travel cancellations.

With ongoing uncertainty surrounding the immediate future of international travel and tourism, the Council of Australian Tour Operators (CATO) has entered into formal discussions with the ACCC to clearly define the role played by Australian-based tour operators and wholesalers that supports the longevity of the outbound travel sector.

“The ACCC is dealing with thousands of consumer enquiries around refunds for international travel,” CATO managing director Brett Jardine (pictured above) said.

“CATO is eager to ensure a viable, common-sense approach that can be supported by the ACCC in dealing with future travel credits or consideration of refunds in extenuating circumstances.”

CATO is arguing that it is in the best interest of consumers that future travel credits are issued instead of cash refunds. Jardine said this will ensure maximum returns for each client, and help to preserve cash flows through each part of the travel supply chain.

A formal submission by CATO has now been presented to the ACCC, which highlights the intricacies of the global travel ecosystem and “the overwhelming support being shown by the majority of participants at every level”, according to Jardine.

“Open communication with the ACCC on behalf of our members is critical at this time,” he said.

“We will ensure that the ACCC is very clear on the role of Australian-based tour operators and wholesalers so they continue with appropriate policy around future travel credits and refunds that supports the longevity of the outbound travel sector.”

SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Travel Agents

AFTA and CLIA welcome WA government’s $3m support package for travel agents

While Western Australian agents are breathing a sigh of relief, those in other states and territories have no doubt turned green with envy over this new funding.

Share

CommentComments

Wholesalers

Chimu’s James McAlloon nears finish line of mammoth fundraising trek

Kudos to James for enduring shin splints, exhaustion, sore feet, sunburn, and two weeks of quarantine in a remote South Australian hotel, all for a good cause.

Share

CommentComments

Tourism

Destination NSW marketing boss to join Australian Tourism Data Warehouse as CEO

Jan Hutton is already mulling over embossing or debossing her new business card after snaring the top job at ATDW.

Share

CommentComments

Cruise

Why did Tom Cruise just charter two Hurtigruten ships?

Get ready to have the Mission: Impossible theme song stuck in your head for the rest of the day, because apparently the ships were hired for the latest movie in the franchise.

Share

CommentComments

Hotels

You can now stay in the mansion from The Fresh Prince of Bel-Air

Pull up to your very own kingdom for the night and sit on the throne with this nostalgia-riddled Airbnb listing from The Fresh Prince himself.

Share

CommentComments

Travel Agents

Agent Wrap: AFTA members join National Mobilisation Program, TravelManagers agent celebrates 15 years + MORE

To celebrate the fact that it’s Friday, we’ve made you an extra special Agent Wrap! And it’s not JUST special because we forgot to post one for the past few weeks.

Share

CommentComments

Aviation

Tickets for Qantas’ epic seven-hour scenic flight sell out in 10 minutes!

by Huntley Mitchell

Qantas reckons it’s “probably the fastest-selling flight” in The Flying Kangaroo’s history.

Share

CommentComments

Hotels

Hotel Wrap: W Melbourne on the lookout for 100-plus staff, Preferred welcomes 13 new hotels + MORE

Know a teammate who’s getting behind on the latest news in accommodation? Send them a link to this week’s cracker of a Hotel Wrap.

Share

CommentComments

Wholesalers

“This downtime has really opened our eyes”: GFOB’s Gai Tyrrell on supporting agents (and much, much more)

by Huntley Mitchell

Globus family of brands’ regional boss has shared everything that’s going on with the wholesaling giant right now and in the future with yours truly.

Share

CommentComments

Destinations

Regional Victorians wake to eased travel restrictions

by Christian Fleetwood

Finally, Victoria’s tourism industry has something to cheer about. Let’s hope the Andrews government continues this positive momentum.

Share

CommentComments

Destinations

Tripadvisor names the hottest domestic travel destinations for spring

GOOD NEWS: it looks like Aussie travellers are getting set for a spring fling in the great outdoors! Click here to find out where and how they’ll be travelling.

Share

CommentComments

Cruise

Carnival sells two more ships, cancels more Aussie sailings

Are you looking to purchase your own personal floating city? Well, keep your eyes peeled, because Carnival has accelerated its removal of less-efficient ships.

Share

CommentComments