Cruise

Former Crystal Cruises COO joins residential cruise ship company

The World, Residences at Sea has announced the appointment of seasoned luxury hospitality executive Karl Muhlberger as chief operations officer (COO).

Muhlberger will lead all onboard and shoreside hotel and food and beverage operations, onboard experiences, itinerary planning, and destination experiences.

He will continue to strengthen and elevate service excellence for the residents of The World. Muhlberger will report to Tom Wolber, the chief executive officer.

“Karl is known throughout the industry for his first-class hospitality expertise and visionary leadership, which will make him a valuable addition to our executive team,” said Wolber.

“With Karl’s successful track record in crafting exceptional experiences, we are fortunate to have someone of his calibre join The World.”

Muhlberger added: “I am overwhelmed with the warm welcome and support that I have received from The World’s resident community and the shipboard team.

The World is the largest privately-owned residential yacht on earth, and I’m honoured to be joining this unique community. I look forward to working closely with our teams ashore and onboard to deliver exceptional, memorable journeys for our residents and guests.”

Muhlberger has created and launched numerous new ships and hospitality concepts for various cruise companies and land-based hotels and restaurants.

In his most recent role as COO at Crystal Cruises, he was responsible for hotel operations, procurement and logistics, fleet recruitment and guest relations for Crystal Ocean Cruises, Crystal River Cruises, Crystal Expedition Cruises and Crystal Yacht.

Prior to Crystal, he was vice president of hotel operations and vice president of food & beverage operations and development at Norwegian Cruise Line.

 



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