Technology

Flight Centre boosts tech credentials with new investment

Flight Centre Travel Group (FCTG) has strengthened its technology roadmap via a strategic investment in a business that focuses on enhancing airline and travel agent connectivity.

The company has secured a 22.47 per cent interest in TPConnects Technologies LLC, a Dubai-based business with a next-generation New Distribution Capability (NDC), Global Distribution System (GDS) and ONE Order-based travel technology platform and software development resources.

FCTG has also entered into a commercial agreement with TPConnects to access software-as-a-service (SaaS) functions and use its NDC-certified Travel Aggregator platform, which aggregates NDC and GDS content.

NDC and ONE Order are key transformational projects launched by the International Air Transport Association to modernise and simplify airline distribution.

Greg Parker, the executive general manager of FCTG’s global air distribution business, said: “This investment ensures we are at the forefront of developments in an exciting new era of distribution and connectivity, and that our company and customers have access to the widest choice of airfares and content, including offers that sometimes sit outside the traditional channels.

“We’ve been working closely with TPConnects and have been impressed by the capability and flexibility of its NDC-enabled retailing and distribution technology.

“The TPConnects SaaS platform enables agencies to intelligently control content sources across all major GDS providers, as well as directly-connected NDC application programming interfaces, ensuring the best content is surfaced for customers.

“Within our business, this investment will help deliver innovative, next-generation solutions and drive consistency in the end-to-end agency process.

“We look forward to working with our preferred partners to leverage connectivity to drive additional retailing capabilities at scale, and to provide our leisure and corporate customers with an easy-to-use and highly personalised one-stop shop for trip planning, shopping and booking.”

TPConnects was founded in 2012 by Rajendran Vellapalath, who will continue to run the business in conjunction with his management team.

FCTG has kept the terms of its new investment confidential, other than to say that they were “immaterial” to the company.

The announcement comes shortly after FCTG revealed a massive profit fall in the first half of the 2020 financial year, as well as warning investors of further pain due to the uncertainty surrounding the coronavirus epidemic and its impact.

Featured image: iStock/hamzaturkkol

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