Federal government provides boost for travel agents with multiple outlets

Flying Australian Dollar (isolated with clipping path)

In a win for travel agents across Australia, the federal government has announced additional targeted support for the sector.

Eligible Australian travel agents and tour arrangement service providers with multiple shopfronts or retail premises are being invited to apply for a one-off $10,000 funding boost for each of their outlets.

However, only owners of multiple-outlet businesses that have already been supported by the government’s $258 million COVID-19 Consumer Travel Support Program are able to apply.

The additional government funding is on top of support provided to agents through the Consumer Travel Support Program, JobKeeper and business support grants.

Minister for Trade, Tourism and Investment Dan Tehan said the funding boost recognised the financial challenges facing agents.

“Australia is closing in on its vaccination targets that will trigger the reopening of borders and the resumption of travel as agreed in the national plan,” he said.

“Australians have made great sacrifices in our fight against COVID-19 and they’re looking forward to travelling again to see family and friends and take a holiday.

“When Australians can travel again, our travel agents will be busy people, and our government is supporting them to be prepared to meet that demand.

“We are working with industry associations to ensure effective support is provided to industries impacted by the economic fallout of the pandemic.

“The $10,000 grant will support eligible businesses to meet the additional costs of running individual shopfront or retail outlets that continue to operate as part of a larger group.”

Australian Federation of Travel Agents (AFTA) chair Tom Manwaring welcomed the additional government funding, but warned that more support is needed until international travel normalises.

“There are a number of our members who have multiple shopfronts under a single ABN who haven’t been eligible for support on a store-by-store basis until now, so this additional support is very welcome for those businesses,” he said.

“However, Australia’s travel agents and businesses have been in hard lockdown for more than 600 days, and until airlines and cruise capacity returns to normal levels, we will continue to be in lockdown.

“Until international travel normalises, the 30,000 Australians who work in Australia’s travel sector and the 3,000 agencies and businesses who employ them urgently need ongoing help.

“As so many Australians have discovered during COVID, travel agents are essential and even more important given the challenges of travelling internationally, given the morass of differing requirements. Without a travel agent, you really are on your own.”

“Even when international travel resumes, there will be an economic hangover for our sector of several months, well into 2022 before revenue streams return, let alone return at a sustainable level.

“AFTA continues to make the case for ongoing support including through the extension of the COVID-19 Consumer Travel Support grant program into round three and beyond to the federal government.”

Applications for the government’s multi-outlet grants close at 11:59pm (AEDT) on 3 November. For more info, click here.


Featured image source: iStock/selensergen

Email the Travel Weekly team at traveldesk@travelweekly.com.au

    Latest comments
    1. What about the thousands of people stuck with unusable credits? What is the government going to do to protect consumers from being disadvantaged in these contracts? Why don’t Australians deserve the same sort of consumer protections that they have in the UK, EU, USA?

afta australian federation of travel agents COVID-19 Consumer Travel Support Program Dan Tehan federal government financial support government funding government support multiple outlets tom manwaring tourism minister travel agents

Latest News

  • Travel DAZE

Lisa Wilkinson AM to speak at Travel DAZE Exec and Cannes in Cairns

Multi-Award winning journalist and TV Host Lisa Wilkinson AM is set to join the incredible keynote lineup at next month’s Travel DAZE Exec and Cannes in Cairns. Cannes in Cairns is an advertising, media and marketing conference run by Travel Weekly’s parent company The Misfits. As part of their entry fee, delegates to Travel DAZE […]

  • First Nations

Knowledge is power for this aspiring First Nations student

A First Nations student who learnt local knowledge from his grandmother is now sharing it as a tour guide. William (Will) Palmer is a proud Arrernte man from Mparntwe Alice Springs. Palmer has always been passionate about learning and understanding his culture having grown up on his homelands 100km west from Alice Springs. Growing up […]

  • Food & Beverage
  • Hotels

Pier One Sydney Harbour is bringing back winter Glass Rooms with hot TikTok potter

Pier One Sydney Harbour is bringing back its Glass Rooms this time in collaboration with TikTok eye candy Pottery Boy, Guy Vadas. The Glass Rooms are a pop up on Pier One’s luxury Balcony Suites, set against views of Sydney Harbour. The domes are an extension of the suites and have been design with neutral, […]

  • News
  • Travel Agents

Flight Centre makes first swoop into AI with tech that can read customers’ emotions

Flight Centre is using AI to improve its customer experience and increase sales in young people – who are more likely to shop online. News highlights AI has already been used to identify a number of customer pain points such as customers not being able to manage bookings Flight Centre is introducing a feature on […]

  • Partner Content
  • Travel Agents

My journey: Before becoming a travel agent I was a Major in the Australian Army

Floreat World of Travel owner and Travellers Choice member Dianne Garbin explains how she moved from a celebrated career in the Australian Army to running her own travel agency. Garbin works at Floreat World of Travel in Perth and has been a Traveller Choice shareholder since 1993! Here is her journey. Travel Weekly: How did […]

Partner Content

by Travel Weekly

Travel Weekly
  • Destinations

Half price winter warmers at Sydney’s luxury lodges at  Calabash Bay and Crane

Wild Luxury has released its off-peak rates for winter, with stays at Calabash Bay Lodge and Crane Lodge discounted by almost half price for a limited time. Nightly rates at Wild Luxury’s Palm Beach eco retreat, Crane Lodge, are reduced to $1144 for a seven-night stay (48% off the $2200 nightly regular rack rate) or $1760 per […]

  • Conferences
  • Hotels

Iconic Sofitel Sydney Wentworth showcases conferencing and events ahead of spring opening

Sofitel Sydney Wentworth is showcasing its venue for conferencing and events that will feature as part of the iconic venue’s highly anticipated $60 million relaunch this in September. Among the offerings at the Phillip and Bligh Street precinct are contemporary meeting rooms, more than 15 event and conference spaces and the famous Wentworth Ballroom, where […]

  • Aviation

Board Air Canada in Sydney’s CBD via a sleek Light Rail

Visitors flocking to Vivid Sydney will glide through the CBD in the newest addition to the Air Canada fleet – a sleek Light Rail tram wrapped in the airline’s unique livery. The Air Canada-themed tram is part of a new marketing campaign designed to put Air Canada in lights during the Vivid Sydney festival (25 […]

  • Cruise
  • News

Carnival Splendor to the rescue of Aussies and Kiwis left stranded in Vanuatu

Carnival Cruise Line’s Carnival Splendor has come to the aid of a group left stranded in Vanuatu, following the collapse of Air Vanuatu. The group, eight Australians and one New Zealander, were visiting the island of Santo when Air Vanuatu cancelled all flights, leaving them without a way home. Carnival Cruise Line responded by offering […]