Cruise

Double stacking ships can “deliver better guest experience”: cruise advocate

In the wake of recent suggestions that cruise ships dock at Garden Island and Botany Bay, another option has been floated. Yes, another cruise pun. We can’t help ourselves. Sorry.

Richard Davey, Manager at an agency specialising in premium and luxury cruise, and advocate for the cruise industry on the whole, spoke to Travel Weekly about his views.

Davey participated in the IPART review commissioned by then NSW Premier Mike Baird last year. The review was aimed at investigating ways to maximise the use of “existing facilities” in Sydney.

He asked for the review to investigate ways that we could maximise the use of the existing facilities, and that was my suggestion in response.

In response to the review, Davey put forward the notion of double stacking at the Overseas Passenger Terminal (OPT), a solution which has been rejected already by major cruise lines.

Celebrity Cruises President and CEO of Celebrity Cruises, Lisa Lutoff-Perlo, yesterday said, “None of us are interested in double stacking” as it creates a “terrible experience” for guests.

But Davey disagreed.

“I suggested [in the review] that a cruise line(s) be offered an incentive to trial the [double stacking] concept and that it should involve two ships from the same company.

“Ship 1 does not need to arrive earlier than 6am and Ship 2 does not have to wait until after midnight to leave.

“We have heard many reasons for refusal, but you can be sure the real reason is that the tail is trying to wag the dog in trying to gain access to other facilities.

“When it sinks in that the Navy is not about to vacate Garden Island anytime soon, and that there are reasons why Port Botany won’t work, then perhaps we will see it done.

“As for guest experience, who wants to go to Port Botany? Also, this concept allows for more flexible itinerary planning and therefore can deliver a better guest experience in that regard.”

Davey also told TW that even if ships were permitted to stop at Garden Island, it’d likely still be just one dock available, and that’s just not enough.

Meanwhile, for ships that can still fit under the Harbour Bridge, Davey added there are plenty of possibilities.

“We need to see extra sites reclaimed for their use in order to accommodate overflow e.g. Glebe Island and Barangaroo Central,” he said.

“There is already small ship overflow on numerous days during the peak month of February.

“Currently, overflow is handled by forcing these ships to anchor at Athol Bight near Taronga Zoo. It is a beautiful site to be at anchor.

“However when there are moderate to high winds, tender service must be suspended, and that either affects passengers’ enjoyment of Sydney, and can affect the embarkation and disembarkation operations.

“Large ships face this issue too, but for the smaller ones, this scenario is entirely avoidable.

“Even if cruise ships are permitted at Garden Island, there is likely to be only one dock available.

“In this case, it is likely to be mostly be used by large ships, meaning that the needs of the growing fleet of small ships will still need to be considered West of the bridge.

“If the Navy does not allow cruise ships at Garden Island, then the few small ships we still see at the OPT will also be forced under the bridge.

“I would like to see cruise ships at Garden Island as much as anyone else. However the constant lobbying and beating of drums is inappropriate.

“I believe that we could have seen more cruise ship calls to Garden Island over the last few years already with more to come in the future, had negotiations been handled better and directed in the right way with better understanding between the parties.”

SEE WHAT PEOPLE ARE SAYING

8 responses to “Double stacking ships can “deliver better guest experience”: cruise advocate”

  1. Why can’t the Ferry terminal at Circular Quay be moved to Barangaroo, so the cruise ships can use all of the Circular Quay area with a redesigned overseas terminal built at Circular Quay, with 3 or 4 ship unloaders? Ships could dock on both sides of Circular Quay and possibly in the centre too. Extend the city circle line to include a train station at Barangaroo or just wait for the proposed Metro station. Problem solved for the long term.

  2. I’m not sure Mr Davey is aware of the logistics involved in a cruise ship turnaround. For a “medium” sized ship of around 2,500 guests arriving to Sydney’s OPT at, say 6am, there is no way this ship could be turned around for passengers and stores to depart before 3:30 or 4:00pm. Let’s say minimum 9/12 hours is required for debark, embark, luggage and stores on this size of ship to be generous. And, remember that we have ships of 3,500 people docking these days, which means logistical requirements are even more time consuming.

    So, depending on the time that first ship could get out, and subject to the 2nd ship getting in before harbour curfew on a week day (from my understanding would need to be docked by 4 or 4:30pm or will then be required to wait until after peak hour at 6:30pm), the 2nd ship – if the same size – would then not be out until at least 1 – 1:30am at the earliest (or 3.30am if docking at 6:30pm). Not sure where Mr Davey’s logic is coming from, as his reasoning of “after 6am and before midnight” just doesn’t double stack…

  3. There is certainly some merit to that idea, as many ferry commuters work in the financial centre of Sydney which is now very well connected underground to Barangaroo and the financial epicentre has now shifted west towards Barangaroo anyway.

  4. Not sure if there is enough room at Botany Bay and the most likely site to berth a cruise ship there is extremely close to the Southern end of the 3rd runway. Royal and Celebrity’s ships are so tall that they may contravene airspace restrictions.

  5. Thank you for your reply Richard. It just seems the logical solution to me. Cruise ship passengers want to come into Sydney Harbour and see the Harbour Bridge and the Opera House. They don’t want to be out at Botany Bay. Move the Ferries to Barangaroo and build a new world class Overseas Passenger Terminal at Circular Quay, that could handle 3 or 4 ships at the one time.
    The_Appraiser, Hotel Evaluations.

Leave a Reply

Tourism

Federal govt announces “most significant” insolvency reforms in 30 years to help save struggling small businesses

Is your business on its last legs? Find some relief in this major announcement by the federal government.

Share

CommentComments

Hotels

Crystalbrook to take over boutique Brisbane hotel

The independent hospitality company has gone all arty-farty in expanding its east coast footprint.

Share

CommentComments

Cruise

WATCH: Dream Cruises produces delightfully cringeworthy safety video

Dream Cruises has taken a leaf out of the airline playbook by turning its safety instructions into a fun video. It’s overly cheesy, but kinda cute.

Share

CommentComments

Travel Agents

MTA agent wins coveted spot on Dutch famil

With the famil stopping in Amsterdam along the way, you’d hope this agent will remember to pack some extra-clear eye drops and plenty of snacks.

Share

CommentComments

Wholesalers

Collette releases 2021/22 travel guide with seven new tours

Tell your clients to get ready to gorge themselves on arancini and caponata because three of the seven new trips involve the jewel of the Italian south: Sicily!

Share

CommentComments

Aviation

Qantas scraps Wallabies sponsorship, makes nearly $1m selling fully-stocked bar carts

We’ve mixed the good news with the bad here in this Qantas story, so get ready to smile and frown.

Share

CommentComments

Hotels

Hotel Wrap: Crowne Plazas ready to return, W Brisbane’s Extreme WOW Suite + MORE

This week’s Hotel Wrap is so huge that we’ve nicknamed it ‘Goliath’. However, that’s not to suggest you should start slingshotting stones at it if your name is David.

Share

CommentComments

Cruise

Norwegian co-founder and cruise titan Knut Kloster dies

Kloster was not only a titan of the cruise industry, but also a humanitarian and environmentalist.

Share

CommentComments

Travel Agents

Flight Centre fills Infinity Holidays void, opening up The Travel Junction to all agents

As part of its plan to streamline its product support areas, Flight Centre will use TTJ to service Infinity’s old clients, plus some cheeky new ones.

Share

CommentComments

Aviation

Qantas workers likely to receive thousands in unpaid wages after airline loses JobKeeper court case

The Flying Kangaroo’s cost-saving targets just became a little harder to hit after this court decision.

Share

CommentComments

Destinations

These are the world’s most complained about attractions

All up, people have spent more than 17 days complaining about the landmark that made the top of this list. That’s a lot of negative Nancies.

Share

CommentComments

Wholesalers

TTC commits to new sustainability goals, plans to be carbon-neutral by 2030

Meanwhile, we’re reducing our carbon footprint by strapping a tiny solar panel to our office dog. We’re not sure what’s it’s powering, but he looks very cute.

Share

CommentComments