Air Vanuatu to return to normal operations by end of week following engineering issues

Air Vanuatu to return to normal operations by end of week following engineering issues
Edited by Travel Weekly


    Air Vanuatu’s Boeing 737 aircraft has returned to service following a run of cancellations and delays due to engineering issues.

    According to the carrier, services were impacted as a result of a mechanical fault with the auxiliary power unit (APU). A replacement has been sourced and is being shipped from the UK to Brisbane to be fitted on the aircraft but a loan part has been installed in the interim.

    The airline anticipates the part to arrive by the end of the week.

    Air Vanuatu has confirmed the current Boeing 737 aircraft is in compliance with all regulatory and manufacturing requirements.

    With the Air Vanuatu aircraft now returned to limited service, additional flights are immediately being implemented and new interim international flight schedules are available online HERE.

    Air Vanuatu advises travellers to continue to check the website as a first stop for the latest information.

    The airline is continuing to receive additional support from Nauru Airlines, while Fiji Airways has assisted with international flights to Sydney and Melbourne, and from Auckland for RSE workers.

    Air Vanuatu is continuing to assist customers, offering full refunds for guests impacted by cancellations.

    Travellers who booked via an agent are advised to contact their agents for a refund, while passengers who booked through Air Vanuatu should contact Air Vanuatu directly at customercare@airvanautu.vu to request a refund.

    Per the airline’s disruption policy, meals and accommodation will continue to be covered by Air Vanuatu.

    Further schedule updates will be provided online and to customers in due course, and upon the permanent mechanical part arriving and being fitted in Brisbane, with engineering requirements met.

    Latest News

    • Cruise

    P&O rescues Rotary volunteers after collapse of Air Vanuatu

    P&O Cruises Australia has answered a plea for help from a group of young Australian Rotary volunteers, stranded in Vanuatu following the collapse of Air Vanuatu. The students, many of them teenagers from Albury, NSW, were volunteering for a youth project run by the Hive Rotary Club Australia when the airline abruptly cancelled all flights, […]

    • Destinations

    Intrepid continues expansions with launch of first DMC in Jordan

    Intrepid has increased its presence in the Middle East with the opening of its first destination management company in Jordan. Based in Amman, the local team will operate Intrepid’s range of nine experiential small group tours in Jordan from this summer, with a view to expanding the range for 2025 and beyond. Zina Bencheikh, managing […]

    • Appointments

    Minor hotels appoints Puneet Dhawan to key Asia role

    Global hotel owner and operator Minor Hotels has appointed Puneet Dhawan as head of Asia as the group plots its growth in Asia and India. From July, Dhawan will be responsible for the performance of all Minor Hotels properties in Asia, working in close collaboration with the Minor Hotels senior leadership team and will report […]

    • Appointments

    Abercrombie & Kent and Crystal appoint Evon Ler to director of sales, Asia

    Abercrombie & Kent Travel Group have announced that Evon Ler will join them in the new role of director of sales, Asia. She will work closely with Tony Archbold (VP, Sales, APAC, Crystal) and Susan Haberle (VP, Sales & Partnerships, APAC, A&K) with trade support across the region. Ler comes to the A&K family with more […]