penny spencer

News

Get your hands on a TIME scholarship, thanks to Cover-More

Looking to kick-start your career? Or perhaps give it a gentle shove in the right direction? Look no further.

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Travel Agents

Get in quick: TIME’s first intake for 2019 closes soon!

No need to panic, but TIME’s first intake closes NEXT WEEK! Ok, we lied. If you haven’t started your application yet then you probably should start panicking soon.

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Travel Agents

Penny Spencer reveals her predictions for 2019

We’ve been gazing over Spencer’s shoulder as she consults her crystal ball. Well, we were until she noticed and told us to go away.

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Travel Agents

Penny Spencer reflects on 20 years – Here’s what she’s learned

by Penny Spencer

To celebrate 20 years of Spencer Travel, we asked Penny Spencer to share what she’s learned on her spectacular journey. We also bought her a cake but accidentally ate it before we could give it to her.

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Travel Agents

“We need to lead by example”: Penny Spencer talks staff retention and diamond days

Our bosses’ staff retention strategy is to make sure the office never runs out of biscuits. Lord help him if we do.

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Travel Agents

Meet TIME’s first PayPal scholarship recipient

The lucky recipient has scored themselves some invaluable training with the Travel Industry Mentoring Experience.

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Travel Agents

“We will do whatever it takes” Penny Spencer on how to WOW your clients

From sending 600 roses to providing ‘un-Google-able’ experiences, Spencer dished out a few industry tips and tricks on how to do personalisation right.

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Travel Agents

“I’m obsessed with my staff” Penny Spencer talks change management and productivity

by Ali Coulton

We asked Penny if she was as obsessed with our new rainbow shoes as she is with her staff. She politely said she wasn’t, but we won’t hold it against her.

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Travel Agents

Check out the fabulous new home of Spencer Travel

These beautiful pictures from Spencer Travel’s new offices make our own office look like a dog kennel in comparison. And that’s not just because a dog lives here.

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Travel Agents

Penny Spencer named Top Female Entrepreneur

Penny Spencer has been awarded the accolades she deserves. Meanwhile, we’re still waiting for someone to notice our bin emptying efforts.

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Travel Agents

Penny Spencer: “There’s a reason agents have been a thing since, well forever”

by Daisy Doctor

There’s also a reason painkillers have an increase in sales every Monday morning. But that’s another story altogether. Ok, we made that up.

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Travel Agents

“The days of the order-taker travel agent are over”: Penny Spencer

by Penny Spencer

We’d like to take credit for this awesome piece on the future of agents, but we know most readers wouldn’t actually believe us.

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