Aviation

“What a joke”: Matildas star Sam Kerr fumes at Jetstar over passport incident

Huntley Mitchell

Huntley Mitchell

Aussie soccer star Sam Kerr has been left fuming after being denied from boarding a Jetstar flight due to the state of her passport.

According to multiple media reports, Kerr was about to head off on a three-week holiday to Perth and then Bali. However, her getaway plans were soon thrown into disarray when she was rejected from boarding her flight with Qantas’ budget airline because her passport was damaged.

Kerr vented her disgust at the airline’s decision on Twitter, before Jetstar quickly replied back with an offer to help.

 

In a statement to Travel Weekly, a Jetstar spokesperson said: “Our crew don’t like being the bearer of bad news, but they have to enforce the immigration requirements of the countries we fly to.

“Some countries are more strict than others on this and won’t let you enter the country with a damaged passport.”

According to Australia’s Department of Foreign Affairs and Trade, while normal wear and tear on a passport should not be a problem, more serious damage can stop Aussies from travelling.

Specifically, DFAT’s website says there should be no tears in the pages, “especially the photo page”, everything on the photo page must be legible and clear, no pages should be removed, and there should be no alterations or tampering of passports.

SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Cruise

Viking ups its marketing tools for Aussie agents

Looking to impress your friends and colleagues with some very specific cruise ship fun facts? You’ve come to the right place.

Share

CommentComments

Destinations

Giant 2,000-year-old cat mural found in Peru

A huge drawing of a cat relaxing has been uncovered in Peru’s Nazca Desert, and now we know where we’re headed the second international borders open.

Share

CommentComments

Destinations

Queensland to reopen borders to NSW (except for Sydney)

Sydneysiders were seen kicking cans down the street this morning while shaking their fists in Queensland’s general direction following the announcement.

Share

CommentComments

Travel Agents

Helloworld’s retail network “largely intact”, as company lays out border and travel ‘bubble’ forecasts

by Huntley Mitchell

Travel Weekly has poured over Helloworld’s quarterly update to bring you this package of highlights.

Share

CommentComments

Technology

Emirates unveils new NDC-powered gateway for travel agents

Have you always found Emirates’ online trade platform to be a little clunky and lacking in capabilities? Relieve your tech-induced pain here.

Share

CommentComments

Road & Rail

Velocity Frequent Flyer partners with Hertz-owned car share company

Are you seeking other ways to boost your Velocity points than by buying a case of Virgin Wines or signing up for another credit card? Look no further.

Share

CommentComments

Hotels

NSW introduces strict new laws to regulate short-term rental market

The new laws include a ‘three strikes and you’re out’ approach for irresponsible hosts. However, that’s not to say they will be forced to wield baseball bats or chew tobacco.

Share

CommentComments

Cruise

Royal Caribbean updates 2021/22 Aussie sailings

The cruise line has also launched a new agent-focused campaign to help you get clients booking early.

Share

CommentComments

Wholesalers

Intrepid slashes prices for NT trips

Show your clients that they don’t need to leave the country to experience epic scenery with this banger deal from Intrepid.

Share

CommentComments

Aviation

Qatar Airways entangled in online recruitment scam

Adding to its already horrendous news week, the airline has become embroiled in an online recruitment scam.

Share

CommentComments

Wholesalers

“It’s good business to have”: Contiki boss talks pivoting to domestic and why agents should target youth travellers

Adam Armstrong began his stint at Contiki at an interesting time, to say the least. Here’s his game plan for the brand and his advice for agents.

Share

CommentComments

Travel Agents

Flight Centre boss demands proof of Queensland’s border closure advice

Skroo’s patience with the Queensland government is wearing thin, after making yet another request to see the medical advice that influenced the state’s border closure.

Share

CommentComments