TravelManagers’ Victoria-based business partnership manager (BPM), Despina Madden, recently embarked on one of her regular road trips during which she held a series of one-on-one meetings with personal travel managers (PTMs) throughout regional Victoria and New South Wales.
“One of the most enjoyable aspects of my role is connecting with our PTMs in person on a regular basis and building on those relationships,” Madden noted.
“I love being able to catch up with them on home turf, where it’s easier to understand the challenges and opportunities that are unique to their individual businesses – plus it’s a great chance for them to get together and swap ideas.
“With PTMs so busy, meeting the needs of their clients whilst ensuring that they remain on top of destination and product updates, they also appreciate the opportunity to catchup face to face with our supplier partners.”
For Despina, who is part of TravelManagers’ team of eight state-based Business Partnership Managers, providing PTMs with support is no ordinary day at the office.
Featured Image: PTMs and Globus catch-up