Travel Money Oz has revolutionised the foreign currency industry by becoming the first and only foreign currency business in Australia to offer same-day delivery or Click & Collect on foreign cash.
“This innovative new approach was inspired by the likes of “UberEats, but for foreign cash,” GM, Travel Money group, Scott McCullough, said.
“We want to make it easy and convenient for all our customers to get the foreign currency they need, especially the busy traveller who may be working full-time and not have the opportunity to come into one of our stores.”This comes from Travel Money Oz’s traveller-first approach to the FX industry.
As part of Flight Centre Travel Group, the business approaches foreign currency from a traveller’s perspective. And that includes understanding how stressful the planning process can be.
“If we can make getting foreign cash as easy and stress-free as possible, travellers can focus on actually enjoying their holidays,” McCullough, said.
“Our solution is targeted to be the most convenient offering in market, and that’s exactly what we have delivered: an Australian first for same-day click and collect, and same-day home and business delivery.”
The offering is two-fold: you can have your foreign cash delivered to your doorstep for a fee or Click & Collect from one of Travel Money Oz’s 80+ stores across the country for free.
The delivery option is secure and fully insured. Not only that, but it can be delivered anywhere with a valid address – whether that be your home, or your workplace.
For this enterprise, Travel Money Oz has partnered with Sherpa – Australia’s premier same-day courier who boasts an extensive driver network in Australia, and also allows customers to track their delivery in real-time from pick-up to delivery for optimal peace-of-mind.
“Sherpa is proud to partner with Travel Money Oz in a world first to deliver FX currency on the same day,” CEO, Sherpa, Ben Nowlan, said.
“With operations in over 22 major cities in Australia, 10,000 registered drivers and end to end visibility with direct notifications and live tracking, Sherpa sets the standard to manage any business or consumer delivery that is required urgently with security, insurance and convenience at its core”.At a time when demand for foreign cash is at an all-time high Travel Money Oz has stepped up to deliver the quickest, easiest, and most convenient way for travellers to get a hold of their foreign currency.
On the topic of safety, McCullough said,“Of course, the most important part is safety – after all, we’re trusting our customers with their hard-earned pay-check and getting cold hard (foreign) cash delivered to your door isn’t the same as just ordering some pizza!”
“So, safety is something we worked really hard on for a really long time – from the financial crime and risk teams evaluating every step, to our delivery partner Sherpa building in dual authentication into the delivery flow.
“Our customer’s foreign currency is delivered in secure, tamper-proof bags, and it’s 100% insured to be safeguarded from start to finish. Not only that, but it’s trackable via a geo-targeted app so we know where the money is at all times until it’s safely in the hands of our customer. Once it gets to the customer’s doorstep, they need to show ID and produce a 6-digit code to ensure the foreign cash is only delivered to the person who processed the order.
“All this is to make sure our Same Day Delivery on foreign cash is safe, secure, and fully insured – every step along the way.”
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