Qantas gets behind travellers and their pets

Qantas gets behind travellers and their pets

Qantas has partnered with pet minding service, Mad Paws, to help customers find a local sitter to mind their furry family member while they’re away.

From today, pet owners who are Qantas Frequent Flyer members will earn one Qantas Point per dollar when they make a booking with Mad Paws or a flat rate of 500 points if they are a new Mad Paws customer and book via

Pet services on offer include overnight pet hosting (away from home) and pet sitting (at pet’s home) as well as pet day care, house visits, dog walking and grooming.


Qantas Chief Customer Officer Olivia Wirth said while Qantas already offers customers the option to travel with their pets, this partnership makes leaving them at home a more stress free and rewarding experience for pet owners.

“Australia is a nation of animal lovers. We spend more per pet than any other country in the world and people want to know their animals are cared for either in the air or when left at home,” she said.

“Lots of people choose to take their pets with them when they fly somewhere on holiday, and we’re seeing a 10 per cent increase in those bookings this Christmas compared to last.

“But when you need to leave a pet at home, our partnership with Mad Paws gives a new option to manage your trip planning with Qantas and earn points in the process.

“We know many people decide not to take a trip because of the difficulty of having their pets minded, so this partnership is another way we can simplify people’s journeys,” she added.

The Mad Paws partnership is one of several new initiatives to come out of Qantas’ corporate venture activities, which aim to partner with early stage companies to accelerate growth.


“In an ideal world we would take our pets with us wherever we go but sadly that’s not always possible. Leaving their pet with a trusted Mad Paws Sitter allows pet owners to enjoy their trip worry free,” said Alexis Soulopoulos, Mad Paws CEO and co-founder.

“Our partnership with Qantas is a perfect fit; Qantas takes care of those who travel, while Mad Paws looks after their four legged friends who stay at home.

“We are extremely excited to be working with this iconic Australian brand and the opportunity to earn Qantas Points with each pet stay booking is a great added bonus for Mad Paws users.”

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