Online lodging service Airbnb opens Cuba bookings

Online lodging service Airbnb is allowing travellers from around the world to book stays in private homes in Cuba after the San Francisco-based company received a special authorisation from the Obama administration.

Airbnb was the first major American company to enter Cuba after Presidents Barack Obama and Raul Castro declared detente on December 17, 2014. The service handles online listing, booking and payments for people looking to stay in private homes instead of hotels. Cuba has become its fastest-growing market, with about 4,000 homes added over the past year.

Airbnb had only been allowed to let US travellers use its services in Cuba under a relatively limited Obama administration exception to the half-century old US trade embargo on the island. The expansion of that licenCe gives Airbnb the ability to become a one-stop shop for travellers seeking lodging in private homes, which have seen a flood of demand from travellers seeking an alternative to state-run hotels.

Airbnb’s new authorisation was announced on the morning of an historic three-day trip by Obama to Cuba and a day after Starwood Hotels announced that it had signed a deal to run three Cuban hotels, becoming the first US hotel company in Cuba since Fidel Castro took power in 1959 and took over the island’s hotels. Airbnb said world travellers could begin booking in Cuba in April 2, the anniversary of the country’s start of operations on the island.

All hotels in Cuba are now owned by government agencies and many are known for poor service and decrepit infrastructure. Foreign hotel chains operate some of the island’s larger and more luxurious hotels, which are running at full capacity thanks to a post-detente boom in tourism that has seen visitor numbers surge nearly 20 per cent i8n 2015.

One of the first openings in Cuba’s centrally planned economy came when the government allowed families to rent rooms in their homes for a few dollars a night, starting in the 1990s. That has become a full-blown private hospitality industry, with many Cubans using capital from relatives abroad and even foreign investors to transform crumbling homes into the equivalents of small boutique hotels.

Many websites allow foreigners to book Cuban private homes, known as “casas particulares,” but none has emerged as a dominant player. Many travellers still find it hard to guarantee bookings and make electronic or credit card payments. Airbnb is promoting its service as a solution to those problems in Cuba.

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