Hotels

One&Only drops Hayman Island from portfolio

Hannah Edensor

Less than two months after it announced it was closing for renovations following the damage done by Cyclone Debbie, One&Only has decided to bail out of Hayman Island.

One&Only came on board to manage the luxury resort on Hayman Island following the severe damage from Cyclones Yasi and Anthony in 2014, taking over as operators from its independent Hayman brand.

But it has now announced it is dropping Hayman Island from its portfolio.

The One&Only Hayman Island website, which recently displayed a message on its temporary closure, now reads:

“Hayman Island is no longer in the One&Only portfolio. Please explore our website to discover other One&Only Resorts, including Emirates One&Only Wolgan Valley in the Greater Blue Mountains of Australia.

“For enquiries about Hayman Island please email enquiries@hayman.com.au or visit hayman.com.au.”

The island is owned by Mulpha Australia and operated by One&Only, with News Corp reporting Mulpha Australia now says they will be rebranding once the resort re-opens after a formal process to select a qualified luxury operator to take over the island’s management.

Per News Corp, a joint statement released by One&Only and Mulpha read, “While it is disappointing to have to close the resort after record trading that had been achieved, Mulpha are planning to undertake significant capital works to once again position Hayman as one of the most prestigious luxury resort properties in the Australian market.”

The Hayman Island independent website remains down, with a message reading, “Due to the impact of Tropical Cyclone Debbie, Hayman Island is temporarily closed.

 “In the meantime, we are creating a rejuvenated luxury resort in the heart of the Great Barrier Reef. We are currently unable to accept new reservations until mid-2018. 

“Please watch this space as we provide updates through the islands redevelopment works.

 “Thank you for your continued support during the repositioning of the resort.”

Per The Oz, Dubai-government owned Kerzner International, which owns One&Only, said it was committed to Australia for the long term, given its agreement to manage Emirates One&Only Wolgan Valley in the Blue Mountains.

In April it had flagged plans to attach branded private homes to its resort on Hayman Island with Mulpha.

According to The AustralianMulpha hasn’t mourned the loss for very long, with reports Mulpha is already “reviewing the operations of its hotel portfolio” and considering seeking “new managers to run its key properties that include the resort-style Sanctuary Cove, the InterContinental Sydney Hotel and ultra-luxury private island One and Only Hayman Great Barrier Reef”.

“Mulpha has called in Colliers International to run an operator selection process across the portfolio as it also deals with the damage to the One and Only Hayman Island resort in the Whitsunday archipelago.”

Per The Oz, Tourism Whitsundays Sales and Marketing Manager Tash Wheeler was confident the island would bounce back from the damage and succeed on its own merits.

“Hayman Island was a strong island for many years before One&Only took over operations,” she said.

“It has strong ownership and leadership in Mulpha and it is a world-renowned brand in its own right.

“It is one of the many jewels in the Whitsundays crown and we look forward to the island reopening next year.”

SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Cruise

13 Parties charged over last December’s White Island tragedy

by Ali Coulton

The eruption resulted in 22 deaths with many still recovering from the traumatic event that occurred during a cruise ship excursion on the New Zealand Island last year.

Share

CommentComments

Hotels

Property owner scores early wins against Virgin Hotels, as lawsuit proceeds to trial

A juicy court case between Virgin Group’s hospitality arm and a disgruntled hotel owner has seen the latter chalk up a couple of early wins.

Share

CommentComments

Aviation

Joyce meets with Victorian Premier over Qantas’ potential HQ move, as thousands more jobs get the chop

Qantas’ chief has taken a spin around Melbourne’s Airport prescient to see if it fits the bill as the airline’s new headquarters, just before another big job cut announcement.

Share

CommentComments

Wholesalers

Excite Holidays payout to creditors estimated to be more than previously thought

by Huntley Mitchell

Were you one of the unfortunate ones caught up in the wholesaler’s collapse earlier this year? Consider this a ‘must read’.

Share

CommentComments

Travel Agents

Helloworld CEO expects “dramatically reduced” competition will lead to boom time for agencies

by Huntley Mitchell

Andrew Burnes has some seriously good expectations for Helloworld agents, thanks to a predicted lack of competition from rivals.

Share

CommentComments

Destinations

Visit Sunshine Coast unveils new brand tagline

It’s getting a new CEO, and now Visit Sunshine Coast has a new tagline, too. Rumour has it that the office biscuit tin is next in line for a shakeup.

Share

CommentComments

Tourism

REVEALED: All the winners of the World Travel Awards 2020

Find out the top destinations, hotels and airlines to book your clients with post-COVID right here.

Share

CommentComments

Aviation

British Airways is flogging its onboard dining sets and bar carts just in time for Chrissy

Unlike Qantas, British Airways is selling its bar carts empty, which leads us to believe it may have missed the point as to why passengers get excited when the bar cart comes around.

Share

CommentComments

Cruise

CLIA calls for cruise ban to be replaced by newly proposed measures

The association has been busy making sure the government sticks to its plan of lifting the cruise ban by 17 December by suggesting a range of safety measures.

Share

CommentComments

Wholesalers

Intrepid launches cyber sale on 2021 Aussie and New Zealand trips

Slide into your clients’ DMs with these whopping savings, so you can get their 2021 bookings in before the silly season is well and truly upon us.

Share

CommentComments

Destinations

South Australia set to open its border to Victorians

It looks like ScoMo’s plan for domestic borders to be open by Chrissy is well on track, with the crow-eaters finally letting those from the Garden State back over their side of the fence.

Share

CommentComments

Destinations

Rob Thompson named Tourism Fiji’s acting CEO

While the search for Tourism Fiji’s next leader is well underway, the organisation has revealed who will be keeping the CEO’s seat warm.

Share

CommentComments