My journey: Before becoming a travel agent I was a Major in the Australian Army
![My journey: Before becoming a travel agent I was a Major in the Australian Army](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Floreat World of Travel owner and Travellers Choice member Dianne Garbin explains how she moved from a celebrated career in the Australian Army to running her own travel agency.
Garbin works at Floreat World of Travel in Perth and has been a Traveller Choice shareholder since 1993!
Here is her journey.
Travel Weekly: How did you come to join the army?
Dianne Garbin: It was 1970 and I was 20 years old, living in Western Australia. At the time all my friends were talking about heading overseas on working holidays, but I felt I needed something more secure than that. Then one day I just happened to walk past an army recruitment office and I thought I’d pop my head in for a chat. Six weeks later I was in the army.
TW: What was your area of expertise?
DG: After training I was posted to the First Recruit Training Battalion at Kapooka in New South Wales, where training for all the intakes of men on National Service took place. Almost immediately I was approached about officer training. I thought I’d better just do the tests for some peace and quiet. Sure enough, not long after I found myself training to be an officer, which led to jobs in areas such as logistics, personnel management and finance. I eventually rose to the rank of Major.
During my career I worked in Sydney, Brisbane, Puckapunyal, Perth and Canberra, where I served in the Army office and Defence Central (the headquarters of the Australian Defence Force). Finally, in 1990, I came back to Perth to manage the Army Reserve Strengths in WA. Three years later the army made me a redundancy offer I couldn’t refuse.
![](https://www.travelweekly.com.au/wp-content/uploads/2023/05/DI-MARCHING-AT-THE-QUEENS-SILVER-JUBILEE-CANBERRA-1977-rotated.jpg)
Marching at the Queens Silver Jubilee in Canberra, 1977. (Supplied)
TW: In 1986 you were made a Member of the Order of Australia Military Division. Was that a surprise?
DG: It was! I just arrived home from work one day to find a letter from Government House. It was in recognition of my work in finance management, where I’d brought in a system that had improved the way the army training budget operated.
TW: What were some of the other highlights of your military career?
DG: In 1975 we celebrated the Women’s Australian Army Corp birthday, and I enjoyed having a fun conversation with Princess Margaret at a cocktail function. Then in Canberra in 1977 I was the only female Army officer in the parade for the Queen’s Silver Jubilee. Generally, though it was one of those careers where we did plenty of things that we didn’t think were that special, but they were probably pretty unusual by most people’s standards.
TW: Were there less attractive aspects to the job?
DG: I didn’t particularly enjoy going out in the bush in tents that much! But it was stuff you had to do.
In terms of being a woman in the army, it was an interesting time. At the start we were housed behind barbed wire fences, and there was a limit to how far you could progress in terms of rank. If you got to colonel, you had done really well. But more recently, females have become major generals, which is amazing.
TW: Why did you choose to join the travel industry?
DG: Like I fell into the army, I fell into travel. I was discussing with a friend what I might do if the redundancy came through, and he said, ‘you’re always travelling, why don’t you become a travel agent’. So, I did a TAFE course, and the army organised a two-week work experience placement. Before the two weeks were out, they had offered me a job.
Within 12 months I had moved to Floreat Travel, the retail arm of Aussiebound Tours. Five years later the owner asked me if I wanted to buy the retail agency. I took it over in March 1998, renaming it Floreat World of Travel.
Floreat Travel was one of the early members of Community Travel Group, which later became Travellers Choice. Thirty years later we are still a proud member of the group. Like the army, it’s an extraordinary organisation and being a member is like being part of a family.
TW: Do you ever miss being part of the armed forces?
DG: I miss the camaraderie. Even now if I see someone I served with, it’s like I saw them yesterday, even if it’s been 30 years. It’s a different kind of relationship because you’ve got to have each other’s back.
How do you think your experiences in the army helped you as a travel agent?
I had the discipline and the skills training, which could really take you into anything you wanted to do. But if there are two things that I think I took away that have really helped in travel it would be patience and great sense of humour!
![](https://www.travelweekly.com.au/wp-content/uploads/2024/05/DI-MENIN-GATE-LAST-POST-CEREMONY-YPRES-BELGIUM-2015.jpg)
Email the Travel Weekly team at traveldesk@travelweekly.com.au
Dianne Garbin Floreat World of Travel travellers choiceLatest News
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Low-cost Indian carrier SpiceJet continues to burn cash
It’s not just low-cost Australian carriers that are facing hardship. SpiceJet, India’s version of Bonza, recently announced a 72 per cent reduction in its net loss versus last year. But, despite this improvement, the airline has posted losses for six straight years. But it has secured board approval to raise up to INR 30 billion […]
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
SAKA Museum recognised in TIME magazine’s World’s Greatest Places 2024
AYANA Resort Bali’s newly-opened cultural and events centre, SAKA Museum has been recognised in TIME magazine’s World’s Greatest Places list for 2024. Part of AYANA Bali’s resort destination, the museum integrates Bali’s rich history with state-of-the-art facilities, making it the centrepiece for the island’s spiritual and cultural heritage. TIME magazine’s inclusion of SAKA Museum in […]
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Journey Beyond launches first brand-led campaign during Paris Olympics
Journey Beyond is pushing the boundaries. On The Ghan, you can't even see them!
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Ascott Australia partners with Hotels for Trees
Hoteliers can take a 'Lyf' out of this book and improve their green credentials.
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Victoria’s TAC Top Tourism Town Award winners for 2024
Keep looking in our own backyard. There are plenty of places to go.
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Uniworld partners with Camilla Franks with Egyptian-inspired collection
We are in de-Nile about making puns combining Crocs and leopard prints, given this luxe partnership.
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Aussies at Paris Olympics anxious about travel risks, with incidents already recorded
Fortunately one of our biggest gold medal hopes still held onto his pedals.
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Banyan Tree Seaview Villas elevates Laguna Lang Co
If you've ever played golf in the tropics, start early. LIke way early. It's hot! Damn hot.
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Silversea taps Barbara Biffi as senior vice president for global sales
Ultra-luxury and expedition cruise travel brand, Silverseas, has announced Barbara Biffi as its new senior vice president of global sales. Biffi joined the company in 2007, holding numerous positions and gaining a deep understanding of the brand, the preferences of its guests and its strategic goals, the company said. An Italian national with a wealth […]
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Wendy Wu unveils new Japan travel brochure and itineraries
Get outta town! Off-beat Japan will be a lot less congested we figure than the usual tourist hotspots.
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
UK and Europe event organisers look to venues with sustainability integrity, ICC Sydney survey finds
Here in Sydney, you can even eat the table centrepieces. Although we advise they be cooked first.
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Renos Rologas new general manager ANZ for FCM Travel
Two decades in the travel game! Let's hope Renos is in for the long haul at FCM.
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Untamed Escapes to offer Cultural Day Tour from Port Lincoln in partnership with Maba Idi
International visitors travel thousands of kilometres for this experience. Time to share.
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Luxe Finish Line Penthouses offer the best vantage point for the finish of the Sydney-Hobart
Long have we been following the yachts leavings Sydney Harbour and one day, we will see the finish, from this place!
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
In a busy world, proximity to nature is the new luxury
Forget Raffles, treat your nearest and dearest to a stay at the local campsite. They'll be super close to nature.
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Circular Quay welcomes new Korean dining experience to Sydney Place
We once took Korean-American chef David Chang around Koreatown, Eastwood. Not happy about driving rain, loved the food.
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
MSC Cruises unveils a new outdoor kid-friendly attraction on World America
Drop your kid down the jaws of a shark and they come out 11 decks below. Sounds good to me.
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Amadeus welcomes FCM Travel as new reseller partner of Cytric Easy
Cytric Easy, the travel management tool embedded in Microsoft Teams, is to be integrated into FCM Travel portfolio. Amadeus and FCM Travel have extended their Cytric distribution agreement to include Cytric Easy. With this new agreement, global travel management company FCM Travel, becomes a reseller of the innovative travel management collaboration solution embedded into Microsoft […]
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Australian travellers abandon peer-to-peer stays and gravitate back to big hotels, survey finds
Doom scrolling Airbnb for the best-possible stay options two days out from departure was wearing us down, apparently.
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Quark Expeditions launches the Ultimate Summer in the Arctic sweepstakes for travel advisors
Summer in the Arctic still means it's freezing. But hopefully a winning sweepstakes tickets will warm your cockles.
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
‘I bet it smells weird’ – Internet divided over floating restaurant in China
I you are still feeling peckish at the end of your meal, their fish tank is full. But can you eat koi?
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
‘Turn up in the Northern Territory this Spring’ campaign deals
Agents and airlines get all hot and sweaty over these enticing deals. Or did someone just turn the air-conditioning up?
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
‘Like nothing on earth’: Saudi Arabia’s new Treyam resort set in a Star Wars-style landscape
As long as Jar Jar Binks is not there, we would like a seat at the Mos Eisley Cantina please.
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Raffles Hotels and Resorts is set to open in Tokyo in 2028
Time to get your vision boards at the ready! Raffles is landing in Tokyo!
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
‘A true honour’ – Andrew Stark wins Flight Centre Director’s Award for the second time
Congratulations Andrew! If you're a fan of British reality TV you might notice a familiar face.
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Club Med debuts travel agent portal 2.0 with bonus prize for tops sales
See those people by the pool. That could be you. Start selling through the portal people!
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Envoyage announces 2024 Australian Icons and rewards event in the Maldives
We were going to edit our name into the list but we chickened out.
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
HIF Global signs collaboration agreement with Airbus on eFuels
We know it's a good thing but can a jet fuel geek out there send in a diagram explaining this please.
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Crystal announces release dates for 2026 itineraries
If you have started collecting 2026 itineraries then here is another one for you.
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Cairns Airport unveils display of support for FNQ youth
If you were craving some winter sun now you have a cultural reason for booking a flight to Cairns.
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Viking announces six new cruise itineraries
Now's the time to start learning Putonghua, Nihongo and Lhasa. Or maybe even know where these are spoken.
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Join Qatar Airways, Celebrity Cruises & Klook – Showcase Your Brand at Click Frenzy Travel August 2024!
Clicking calmly will also be welcome when it comes to this particular deal. Click calmly here to find out more.
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
InsideAsia Tours launches new incentive that doubles agent commission
Double commission! We like the sound of that. Hope their system doesn't crash as a result.
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Push to revive Parramatta’s iconic Roxy Theatre into entertainment destination
Long have we wished for this iconic heritage cinema to be revived as a tourist destination. Still waiting.
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Qatar Airways signs an expansion to Boeing 777-9 aircraft order
Known as a quiet rural town in England, the entire global aviation industry now has its eyes on Farnborough.
![](https://www.travelweekly.com.au/wp-content/themes/bandtv1/img/default.png)
Flight Centre shares down following revised profit guidance
The stock market moves fast. What will the rest of the week hold for Flight Centre?