Jetstar apologises to breast-pumping mum

Jetstar apologises to breast-pumping mum

Jetstar has apologised to a Queensland mother who was asked to cover up while expressing breast milk during a flight from Brisbane to Townsville.

Natalie Jane Sawyer complained the budget airline needed to better train their staff after a flight attendant asked if she had a cover on the Monday morning flight.

Ms Sawyer posted on Facebook that she was given a back row to herself to express while passengers were seated and the seatbelt signs were on, but the crew member requested the cover-up as people would soon be visiting the toilets.

While she admitted the attendant asked nicely, the mother-of-three said she was wearing a breast-pumping bra and a shirt was covering her pumps, so she wasn’t exposed.

“It shouldnt (sic) matter anyway if i was covered because legally i have a right to pump anywhere, anytime i want and if i feel the need to cover up i will do so and not because people have to walk down the aisle to the toilet,” she posted.

A Jetstar spokesman said the company attempted to contact Ms Sawyer on Monday afternoon to pass on their apologies.

“We want all mothers to feel welcome and respected when breastfeeding onboard our flights and deeply regret the offence caused by our crew member’s remarks,” the spokesman said.

“We’ll work with our crew and remind them of our breastfeeding policy to prevent this from happening to other mothers.”

Latest News

  • Aviation

Low-cost Indian carrier SpiceJet continues to burn cash

It’s not just low-cost Australian carriers that are facing hardship. SpiceJet, India’s version of Bonza, recently announced a 72 per cent reduction in its net loss versus last year. But, despite this improvement, the airline has posted losses for six straight years. But it has secured board approval to raise up to INR 30 billion […]

  • Attractions

SAKA Museum recognised in TIME magazine’s World’s Greatest Places 2024

AYANA Resort Bali’s newly-opened cultural and events centre, SAKA Museum has been recognised in TIME magazine’s World’s Greatest Places list for 2024. Part of AYANA Bali’s resort destination, the museum integrates Bali’s rich history with state-of-the-art facilities, making it the centrepiece for the island’s spiritual and cultural heritage. TIME magazine’s inclusion of SAKA Museum in […]

  • Cruise

Silversea taps Barbara Biffi as senior vice president for global sales

Ultra-luxury and expedition cruise travel brand, Silverseas, has announced Barbara Biffi as its new senior vice president of global sales. Biffi joined the company in 2007, holding numerous positions and gaining a deep understanding of the brand, the preferences of its guests and its strategic goals, the company said. An Italian national with a wealth […]

  • Technology
  • Travel Agents

Amadeus welcomes FCM Travel as new reseller partner of Cytric Easy

Cytric Easy, the travel management tool embedded in Microsoft Teams, is to be integrated into FCM Travel portfolio. Amadeus and FCM Travel have extended their Cytric distribution agreement to include Cytric Easy. With this new agreement, global travel management company FCM Travel, becomes a reseller of the innovative travel management collaboration solution embedded into Microsoft […]