Aviation

Insurance panic as ash cloud lingers

With experts warning the eruption of Mount Barujari could last at least several days, insurance companies are fielding a burst of enquiries from concerned consumers whose travel plans have been impacted by the ash cloud.

Comparison site Comparetravelinsurance.com.au confirmed that if travel insurance was purchased before November 2, then it is likely cover will be in place.

However, it pointed out that policies bought after November 2 and, in some cases, after a certain cut-off time on November 3 EST are unlikely to cover the ash cloud.

“Generally, the larger more reputable insurers clearly state the policy purchase cut-off periods and outline exactly what is and is not covered within the warnings on their website,” director Natalie Ball said.

But she stressed that the cut-off date was only one of the considerations for travellers.

“It is important to remember that not all policies cover travel delays or cancellation,” she said.

“A basic travel insurance policy is generally medical only coverage and are priced accordingly.  However, standard mid-range or comprehensive policies will provide cover for unforeseen risks.”

Assistance provider Allianz Global Assistance offered some basic tips for those affected by the ash cloud. Travellers should contact their airline as soon as possible to find out if they offer flights or date changes free of charge. Any additional expenses incurred as a result of the eruption should be of the “same nature and class” as those originally purchased, and all receipts should be kept.

Meanwhile, Jetstar confirmed it would waive flight change fees for any customers with a valid booking to Bali between November 3 and 6 who wished to change their holiday destination.

Virgin Australia told affected customers they could change the date of their flights within 30 days without fee, receive a full credit, or change their booking to a different destination within 30 days although fare differences may apply.

INSURER BRANDS POLICY PURCHASE CUT-OFF DATE
ACE American Express, Citibank, Priceline November 3rd 2015
Allianz 1Cover, Amex, Fastcover, Virgin Money, Webjet 5:00pm November 3rd 2015
Auto & General Insurance Company Limited Budget Direct, First for Women 3rd November 2015
Cerberus Special Risks TID, Sure Save, NIB, Worldnomads 11:59pm 2nd November 2015
Great Lakes Reinsurance (UK) PLC Covermore, Medibank Private 3rd November 2015
Mitsui Sumitomo Insure and Go 3rd November 2015
Southern Cross Benefits Limited Southern Cross Travel Insurance 12:00pm 3rd November 2015

This Comparetravelinsurance.com.au table outlines the cut-off date for a number of Australian travel insurers.

 



SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Hotels

DayAway lands in Australia

The online booking site is here to show Aussies that you no longer have to trawl through your travel a directory for somewhere to stay.

Share

CommentComments

Tourism

Catalan Tourism Board launch grand tour and announce alliance with FC Barcelona

If witnessing FC Barcelona beat some Aussies in a football game last night wasn’t enough Catalonian culture for you, maybe consider a nice tour through the Catalonian country side to really take it in!

Share

CommentComments

Hotels

Jackson Hole reveal what’s new for the Winter 22/23 season

If it’s been 2 and a half years since you’ve been skiing then Jackson Hole have you sorted with a variety of new adventures on offer this year.

Share

CommentComments

Events

Get to know one of our incredible Travel DAZE speakers, Dr. Karl! Tickets are going fast!

Travel DAZE is fast approaching and we have Australia’s most loved clever person gracing us with an incredible talk on the psychological benefits of travel.

Share

CommentComments

Hotels

Airbnb leaves China amid ongoing lockdowns

Like a soon to be ex-wife that complains about her husband never leaving the house, Airbnb is leaving the reclusive Chinese market.

Share

CommentComments

Aviation

Scoot launches flights to South Korea’s ‘Hawaii of East Asia’

Want a Hawaiian holiday but got yourself banned on your last trip? Here’s the next best thing.

Share

CommentComments

Aviation

Register for duo, Air New Zealand’s new training and engagement hub and be in the draw to win some epic prizes

Air New Zealand launched its new training and engagement hub called duo, with training, campaigns, incentives the latest brand updates, plus more.

Share

CommentComments

News

Samoa finally announces border re-opening!

The Pacific Island paradise has been working hard to get travel ready and will soon welcome Aussies back to its sunny shores!

Share

CommentComments

Aviation

“Heroic” flight attendant comes to the rescue as woman gives birth on Frontier Airlines flight

We here at Travel Weekly think this woman deserves a raise, or at least an honorary midwifery degree.

Share

CommentComments

Aviation

Are you a ‘local legend’? Bonza is on the lookout for 17 ambassadors!

We feel as though a local legend could either be a dedicated charity worker in the community or someone who frequently drinks beer out of a shoe!

Share

CommentComments

Events

Travel DAZE speaker Matt Endycott from nib chats all things travel! Get your tickets now!

We’ve got Matt Endycott – one of our exciting speakers – to share his thoughts on the industry. Come to Travel DAZE to hear Matt discuss all things travel!

Share

CommentComments

Midweek Interview

Midweek Catch-up with TRAVLR’s Roann Roberts

We love an alliterative name, all the best superheroes and villains have them. We’re not sure where TRAVLR’s head of global travel product sits on that spectrum, though.

Share

CommentComments