IHG introduces flexible work program to plug hospitality staffing hole

IHG introduces flexible work program to plug hospitality staffing hole

IHG Hotels and Resorts has launched new benefits for its Aussie employees, as well as new guidelines for flexible work arrangements, as it prepares for another record year of hotel openings.      

COVID-19 has prompted businesses to look at different ways of working, and with the talent shortage impacting the industry, IHG has been seeking new ways of attracting people to hospitality, while also working to retain the talent it currently has.    

Branded as IHG myBenefits, the platform includes flexible work arrangements, as well as paid parental and partner leave, birthday leave, and the ability to use personal leave for proactive wellness.

IHG is also moving domestic violence leave entitlements from an unpaid to paid leave arrangement, and sabbatical leave is now available for employees to pursue personal or passion projects.  

Employees will also have access to the IHG myPerks platform, which carries discounts and cashback offers at more than 400 known retailers and service providers.

It also provides access to an online wellbeing hub that contains “move, mind, money and munch” content designed to support staff with their physical, mental and financial wellbeing.  

Leanne Harwood, managing director for IHG across Japan, Australasia and the Pacific, said: “We need to get people back to being excited about working in hospitality, and we need to do more to attract people to a career in the accommodation sector.

“People who work in hospitality know that it’s a fantastic place to grow a rewarding career, but we recognise that now more than ever we have to do everything we can to make the most compelling proposition for people to join or stay in our industry.

“Part of that is making sure we are offering our employees the most attractive benefits and working conditions.”

Harwood said IHG is committed to working with each employee’s individual situation based on their role and personal circumstances to find the best way to bring more flexibility into their lives. 

“As well as offering flexible work agreements, we are so excited to be also providing great benefits like paid partner parental leave, and bolstering our wellness offerings through our myPerks platform,” she said.

“By providing a compelling suite of benefits, perks and flexible working arrangements, we hope it will attract jobseekers to our industries and, most importantly, retain the wonderful talent we already have in our business.”

Latest News

  • Attractions

Wackadoo! Bluey’s World is set to open in Brisbane

Wackadoo! The eagerly anticipated Bluey’s World is set to open in Brisbane, on 7 November, offering families an unforgettable Bluey adventure with tickets on sale from tomorrow. Bluey’s World is a one-of-a-kind, immersive experience that will take visitors into the Heeler’s iconic family home, backyard and beyond – for real life. Get ready to play […]

  • Destinations

Listening to whales, followed by Ales and Prawn Tails on the Sunshine Coast

Queensland’s Sunshine Coast is preparing to welcome more than 40,000 humpback whales that are making their way up the Australian east coast on their annual migration. The Sunshine Coast is one of Australia’s premier whale tourism destinations, built on its long-established whale watching cruises and Sunreef’s pioneering Swim with Whales experience, which celebrates its 10th […]

  • Aviation
  • Travel Agents

Webjet relaunches partnership with AirAsia with a huge Asia flights sale

Online travel agency Webjet has have relaunched their partnership with AirAsia with a huge Asia flights sale, available until 2 June. To give customers a greater breadth of choice and price point, hundreds of new flight options to Aussie favourite destinations have been added, including Bali, Kuala Lumpur and Bangkok via AirAsia, AirAsiaX, Thai AirAsia […]

  • Luxury

Why luxury clients are opting for immersive experiences over material items

The Luxury Travel Collection’s (LTC) inaugural business owners Soiree took place on Hayman Island last week. The event saw luxury leaders gathering to find out more about the key trends shaping the industry. The Immersion Day, held on Thursday 16 May 2024, followed the growing luxury client trend of valuing immersive experiences over material items. […]

  • Conferences

Empowering underserved communities: Expedia Group’s drive for more inclusive travel

Expedia Group has used the EXPLORE conference at the Aria Resort in Las Vegas to highlight initiatives that empower underserved communities worldwide.   In a groundbreaking move towards fostering diversity and inclusion within the travel industry, Expedia’s Global Social Impact and Sustainability Team is dedicated to shaping a travel landscape that is safe, welcoming, and accessible […]

  • Cruise

P&O rescues Rotary volunteers after collapse of Air Vanuatu

P&O Cruises Australia has answered a plea for help from a group of young Australian Rotary volunteers, stranded in Vanuatu following the collapse of Air Vanuatu. The students, many of them teenagers from Albury, NSW, were volunteering for a youth project run by the Hive Rotary Club Australia when the airline abruptly cancelled all flights, […]

  • Destinations

Intrepid continues expansions with launch of first DMC in Jordan

Intrepid has increased its presence in the Middle East with the opening of its first destination management company in Jordan. Based in Amman, the local team will operate Intrepid’s range of nine experiential small group tours in Jordan from this summer, with a view to expanding the range for 2025 and beyond. Zina Bencheikh, managing […]

  • Appointments

Minor hotels appoints Puneet Dhawan to key Asia role

Global hotel owner and operator Minor Hotels has appointed Puneet Dhawan as head of Asia as the group plots its growth in Asia and India. From July, Dhawan will be responsible for the performance of all Minor Hotels properties in Asia, working in close collaboration with the Minor Hotels senior leadership team and will report […]

  • Appointments

Abercrombie & Kent and Crystal appoint Evon Ler to director of sales, Asia

Abercrombie & Kent Travel Group have announced that Evon Ler will join them in the new role of director of sales, Asia. She will work closely with Tony Archbold (VP, Sales, APAC, Crystal) and Susan Haberle (VP, Sales & Partnerships, APAC, A&K) with trade support across the region. Ler comes to the A&K family with more […]