Get inside a business traveller’s brain

handsome african business traveller using tablet pc at airport

Business travellers are bringing more devices, and feel more productive as they are on the road conducting business.

The CWT Connected Traveller survey, released by Carlson Wagonlit Travel, surveyed more than 1,900 business travellers, and showed some interesting tidbits about the lucrative business traveller.

It found that travellers on average carry four different types of technology (mobile phone, tablet, laptop, etc.), with the smartphone being the one “travel tool they can’t live without,” as more than 80 per cent of travellers across the globe rely on their phone to conduct business.

Australian findings

Australian business travellers tend to be travellers of habit and self-reliance as 64 per cent of respondents from Australia rely on their travel experience the most when it comes to planning their future travel.

This self-reliance has led to a feeling of security as only 25 per cent said they are more sensitive to security risks.

When it comes to being social while traveling, Australians are split, with 52 per cent wanting to be more social and 48 per cent wanting to keep to themselves.

Australians also tend to fall away from their wellness routine while traveling, with 61 per cent saying they get less exercise when they travel.

Global findings

With technology, most travellers (88 per cent) believe travel is easier to navigate today.

More than half (55 per cent) of travellers rely on prior travel experience while planning trips, in addition to hotel websites (54 per cent) and airline websites (50 per cent).

Airline and hotel apps make up the bulk of app usage for travellers (45 per cent) while map apps also see heavy use (41 per cent).

According to the study, work-based relationships and productivity are strengthened through business travel. Nearly nine in 10 business travellers (86 per cent) said travel helped them build new knowledge and perspective, while 80 per cent said business travel boosted their productivity.

Business travellers did have two key areas of concern. Two-thirds (67 per cent) of travellers said they believe travel is safer today. However, nearly half (46 per cent) remain concerned about their safety.

This has led more travellers (68 per cent) to “sometimes or always” purchase travel insurance.


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