Get inside a business traveller’s brain

handsome african business traveller using tablet pc at airport
By Amy Bryant


Business travellers are bringing more devices, and feel more productive as they are on the road conducting business.

The CWT Connected Traveller survey, released by Carlson Wagonlit Travel, surveyed more than 1,900 business travellers, and showed some interesting tidbits about the lucrative business traveller.

It found that travellers on average carry four different types of technology (mobile phone, tablet, laptop, etc.), with the smartphone being the one “travel tool they can’t live without,” as more than 80 per cent of travellers across the globe rely on their phone to conduct business.

Australian findings

Australian business travellers tend to be travellers of habit and self-reliance as 64 per cent of respondents from Australia rely on their travel experience the most when it comes to planning their future travel.

This self-reliance has led to a feeling of security as only 25 per cent said they are more sensitive to security risks.

When it comes to being social while traveling, Australians are split, with 52 per cent wanting to be more social and 48 per cent wanting to keep to themselves.

Australians also tend to fall away from their wellness routine while traveling, with 61 per cent saying they get less exercise when they travel.

Global findings

With technology, most travellers (88 per cent) believe travel is easier to navigate today.

More than half (55 per cent) of travellers rely on prior travel experience while planning trips, in addition to hotel websites (54 per cent) and airline websites (50 per cent).

Airline and hotel apps make up the bulk of app usage for travellers (45 per cent) while map apps also see heavy use (41 per cent).

According to the study, work-based relationships and productivity are strengthened through business travel. Nearly nine in 10 business travellers (86 per cent) said travel helped them build new knowledge and perspective, while 80 per cent said business travel boosted their productivity.

Business travellers did have two key areas of concern. Two-thirds (67 per cent) of travellers said they believe travel is safer today. However, nearly half (46 per cent) remain concerned about their safety.

This has led more travellers (68 per cent) to “sometimes or always” purchase travel insurance.

 

Latest News

  • Aviation

Low-cost Indian carrier SpiceJet continues to burn cash

It’s not just low-cost Australian carriers that are facing hardship. SpiceJet, India’s version of Bonza, recently announced a 72 per cent reduction in its net loss versus last year. But, despite this improvement, the airline has posted losses for six straight years. But it has secured board approval to raise up to INR 30 billion […]

  • Attractions

SAKA Museum recognised in TIME magazine’s World’s Greatest Places 2024

AYANA Resort Bali’s newly-opened cultural and events centre, SAKA Museum has been recognised in TIME magazine’s World’s Greatest Places list for 2024. Part of AYANA Bali’s resort destination, the museum integrates Bali’s rich history with state-of-the-art facilities, making it the centrepiece for the island’s spiritual and cultural heritage. TIME magazine’s inclusion of SAKA Museum in […]

  • Cruise

Silversea taps Barbara Biffi as senior vice president for global sales

Ultra-luxury and expedition cruise travel brand, Silverseas, has announced Barbara Biffi as its new senior vice president of global sales. Biffi joined the company in 2007, holding numerous positions and gaining a deep understanding of the brand, the preferences of its guests and its strategic goals, the company said. An Italian national with a wealth […]

  • Technology
  • Travel Agents

Amadeus welcomes FCM Travel as new reseller partner of Cytric Easy

Cytric Easy, the travel management tool embedded in Microsoft Teams, is to be integrated into FCM Travel portfolio. Amadeus and FCM Travel have extended their Cytric distribution agreement to include Cytric Easy. With this new agreement, global travel management company FCM Travel, becomes a reseller of the innovative travel management collaboration solution embedded into Microsoft […]