Tourism

Flavour of the Week: AirAsia CEO’s new role, + MORE!

This Flavour of the Week edition is rather short, but would be a lot longer if we included Virgin Australia’s 750 job cuts. You already knew about that though.

AirAsia reshuffles leadership team

AirAsia has announced a reorganisation of its leadership team in support of the company’s transformation into a travel and financial platform, and to build airasia.com into a lifestyle brand.

AirAsia Group Berhad CEO Tony Fernandes (pictured above) will double up as CEO of airasia.com in the interim, with the company planning to appoint a permanent chief who will report to him in due course.

Joining Fernandes are AirAsia Berhad chief commercial officer Karen Chan, who will drive all commercial functions as airasia.com’s chief commercial officer, and Spencer Lee, who will take up the role of chief operating officer for AirAsia.com, managing the online business portfolio that includes OURSHOP and AirAsia WiFi (ROKKI).

AirAsia said in a statement that a chief product officer for airasia.com will also be appointed, while the company’s software engineering and technology head, Elias Vafiadis, will continue to lead software engineering, all reporting to Fernandes in the interim.

AirAsia Group Berhad’s deputy CEO for airlines, Bo Lingam, has been appointed as the company’s president for airlines, and will also head up AirAsia SEA (formerly known as AirAsia Global Shared Services), a shared services centre that provides corporate and support services to AirAsia.

Aireen Omar has been appointed as AirAsia Group Berhad’s president of RedBeat Ventures. In this role, she will focus on seeking out new companies and technologies to power AirAsia’s core business while still overseeing the company’s digital businesses such as BigPay, Teleport and AirAsia BIG Loyalty.

Helloworld appoints first cruise GM

Catherine Allison

Helloworld Travel has announced the appointment of Catherine Allison to the newly created role of general manager of cruise for product and commercial, based in Sydney.

Allison will be responsible for overseeing the commercial and product requirements of both Helloworld’s wholesale cruise division, Seven Oceans Cruising, and the preferred retail relationships with all cruise lines.

Allison has extensive knowledge of the travel industry and the cruise sector, having worked with Helloworld for the past 10 years, most recently as head of land, touring and

cruise contracting, and boasts more than 18 years’ overall in the industry.

Your Travel & Cruise appoints first national BDM

Bianca Schefe

Host agency Your Travel & Cruise has promoted Bianca Schefe to a newly created national business development role, which will see her manage new agent recruitment and training as well as offer general support.

She steps into the role after almost 20 years in the industry, including the past two years as marketing manager with Your Travel & Cruise and a stint as a cruise specialist at Cruising Down Under.

PARKROYAL Parramatta appoints new general manager

Paul Flett

PARKROYAL Parramatta has announced the appointment of Paul Flett as the property’s new general manager.

With a career spanning more than 20 years, Flett is a highly experienced leader within the hospitality industry who has held leadership positions with Pan Pacific Hotels Group both domestically and abroad.

In 2013, Flett was appointed hotel manager at PARKROYAL Darling Harbour in Sydney, where he oversaw the engineering, front office, restaurants, bars and events and housekeeping teams, before his promotion to GM of the hotel in 2016.

TMS Talent’s Ed Hewitt scores a promotion

TMS Talent has promoted Ed Hewitt to state manager for NSW and Queensland.

John Terry, managing director of TMS Talent, said: “We are pleased to announce the promotion of Ed Hewitt to state manager for both Queensland and NSW. This promotion offers the QLD region additional resources and service capabilities.

“Not only will clients and candidates have Ed available on the ground regularly in Brisbane, but they will also have our team of recruitment consultants supporting the market with our high-touch service approach.”

Pan Pacific Perth appoints assistant chief concierge as WA director

Stuart Spicer

Pan Pacific Perth has announced the appointment of assistant chief concierge Stuart Spicer as director of Western Australia for the Les Clefs d’Or’s Australian national branch.

Les Clefs d’Or, or ‘The Society of the Golden Keys’, is an international professional association of the world’s best hotel concierges, founded in France in 1952.

A veteran hospitality professional of over 13 years, Spicer has worked at the Pan Pacific Perth since 2011, commencing as a porter before working his way to assistant chief concierge.

Spicer was accepted into the Les Clefs d’Or Australia in 2017 and was awarded Best Concierge in the 2016 Perth Airport Australian Hotels Association Western Australia Awards.

Corporate Travel Management renews and appoints new global chief legal officer and company secretary

Corporate Travel Management (CTM) has announced the appointment of Sophie Mitchell as non-executive director to the company board.

CTM has also announced the appointment of corporate lawyer Anne Tucker to the new role of global chief legal officer and company secretary.

Mitchell’s appointment forms part of a board and governance renewal process that will see the appointment of further non-executive directors.

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Cruise

Uniworld sues MSC over $18.5m in damages from Venice ship collision

by Christian Fleetwood

Uniworld Boutique River Cruises has levelled a lawsuit against MSC Cruises over massive damages sustained in a Venice ship collision last year.

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Travel Agents

Agent Wrap: Registrations open for RWC 2023, Counselling for agents impacted by bushfires + MORE!

This week’s Agent Wrap is full of everything you need on a Friday: news of agents on voyages around the world, plenty of pictures and, most importantly, a short word count.

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Wholesalers

Wholesaler launches flexible European coach-touring brand

The new brand combines the convenience of escorted tours and the independence of FIT, with guaranteed departures on all tours, regardless of their size.

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Aviation

Aussie influencer slammed after tricking airline into free business-class upgrade

by Huntley Mitchell

An Australian influencer has copped a swathe of criticism after wearing a moon boot to successfully con airline staff into a free business-class upgrade.

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Destinations

South Australian Tourism Commission warned ‘Old mate’ ads weren’t “child-friendly” months before launch

Just released documents have shown that the SATC was warned its now infamous ‘Old mate’ ads were inappropriate months before the campaign even launched.

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Tourism

Flavour of the Week: Ex-Liberals leader named Boeing’s new regional boss, CMV’s team expansion + MORE!

If this edition of Flavour of the Week was a marine animal, it would be a blue whale. In other words, this wrap is an absolute whopper.

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Aviation

PHOTOS: Coco the very good rabbit scores a seat in business class

Nobody freak out, but we’ve got some very important news: this very cute bunny rabbit wearing a bowtie just scored its own seat in business class, and the photos are SO CUTE!

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Tourism

Coronavirus poses bigger threat to Aussie airports than SARS: analyst

Meanwhile, China has placed more than 18 million people in lockdown overnight as the number of those infected climbs to 650, with 18 confirmed deaths.

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Wholesalers

Wendy Wu Tours’ Aussie boss exits after less than three months

Troy Ackerman’s sudden departure follows that of Wendy Wu Tours global CEO Joe Karbo in July last year.

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Aviation

Qantas, Virgin Australia update pet travel policies following dog deaths

by Christian Fleetwood

Australia’s leading carriers will introduce further precautions on their pet policies, in association with the RSPCA.

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Aviation

Canberra Airport closed as fire services use airfield to fight “out of control” bushfire

Canberra Airport has cancelled departures and arrivals as its airfield is used by aviation fire services to facilitate aerial firefighting efforts.

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Hotels

Hotel Wrap: Accor’s new rideshare partner, Melia Hotels International opens first Thai hotel + MORE!

Welcome to the Hotel Wrap. This week’s addition features some gobsmackingly wonderful properties which we warn could cause a severe case of FOMO.

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