Tourism

Flavour of the Week

These industry guns are moving and shaking all over the place. And by that we mean taking on new roles, not engaging in a dance competition.

MTA appoints Kerryn Taylor to marketing-communications role

MTA - Kerryn Taylor - Marketing Communications Manager June 2018 1

MTA – Mobile Travel Agents has appointed highly experienced marcoms specialist Kerryn Taylor to the role of marketing communications manager.

Announcing the news, MTA CEO, Don Beattie said Taylor would take over full responsibility for all aspects of the company’s marketing and communication with immediate effect. Taylor joins MTA’s Gold Coast head office executive team fresh from a 16-month stint managing marketing communication for the ‘Get set for the Games’ program, an integral component of the highly successful marketing strategy behind the recent Gold Coast 2018 Commonwealth Games.

Prior to this Taylor spent 11 years with Eurostar International, her roles including project and events manager for the organisation’s London 2012 Olympic games involvement before being appointed international marketing manager in 2013.

She also has considerable retail experience having performed senior consultancy roles with New Zealand-based Gullivers Holidays in her native Christchurch and Pan Pacific Travel in London.

New appointment at DriveAway Holidays

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DriveAway Holidays is delighted to announce the appointment of Caroline Ashmore as the new National Marketing Manager.

Ashmore comes to DriveAway Holidays with over 15 years’ experience in senior level marketing roles across Finance, Health & Well-being and FMCG with reputable companies such as Alberto Culver, Weight Watchers and Mortgage Choice. A marketing professional with strategic, brand, direct and digital marketing experience and a passion for developing brands.

With just over a month into her new role, Ashmore said, “‘I’m delighted to be leading the marketing function of Driveaway Holidays and working with such a passionate team. I’m new to this exciting industry and looking forward to helping bring an industry pioneer to the next level in the travel space”.

Courtyard by Marriott Siem Reap introduces general manager Ashley Lai

Courtyard by Marriott Siem Reap

Marriott International has announced the appointment of Ashley Lai as General Manager of Courtyard by Marriott Siem Reap, its first Courtyard by Marriott in Cambodia. This represents Marriott International’s first Courtyard Resort in Cambodia, with a second hotel to follow when Courtyard Phnom Penh opens in the capital city later this year.

The brand’s flagship in Cambodia features modern Khmer architectural design, an innovative lobby space and contemporary room design, enabling guests to pursue both their personal and professional interests whilst visiting the seat of the ancient Khmer kingdom.

Ashley Lai has worked with Marriott International for 14 years, initially at the JW Marriott and Ritz-Carlton Kuala Lumpur. In 2013 she transferred to the JW Marriott Phuket Resort & Spa and as Resident Manager she successfully increased the Brand Standard Audit scores, doubled upsell revenue and improved hotel rankings.

During her tenure, the hotel achieved many accolades and awards, including TripAdvisor’s 2015 Traveler’s Choice #1 Hotel for Families in Thailand and 2015 Top 25 resorts in Asia by Conde Nast Traveler US Reader’s Choice Awards. The appointment as General Manager of Courtyard by Marriott Siem Reap is an exciting new chapter for Ashley as she brings her energy and passion to Cambodia for the first time.

Air New Zealand appoints Chief Ground Operations Officer

Carrie Hurihanganui

Carrie Hurihanganui is returning to Air New Zealand to take up the newly created Executive role of Chief Ground Operations Officer.

Hurihanganui had an 18 year career with Air New Zealand, most recently as Group General Manager Regional Airlines and Airline Operations, before leaving last year to join National Australia Bank (NAB) where she is currently Executive General Manager Customer Experience.

She will join the Air New Zealand Executive team toward the end of July to allow a smooth transition before Chief Operations Officer Bruce Parton departs in September. The organisational structure of the operations function is being split into two pillars – one focused on Ground Operations to be led by Hurihanganui and the other focused on Air Operations led by Chief Air Operations and People Safety Officer John Whittaker.

Divine Destinations to represent the new REVĪVŌ Wellness Resort

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Divine Destinations has been announced as the Sales & PR representatives for the newly opened REVĪVŌ Wellness Resorts for the Australian market.

Nestled amidst the breezy hills of Nusa Dua in south Bali, REVĪVŌ Wellness Resort is spread across 3 hectares of teak tree forest, surrounded by dense tropical rainforest and the Indian ocean.

Meaning “I’ll live again”, REVĪVŌ’s lush enclave is comprised of Balinese-style luxury suites and villas, a nutritious gourmet restaurant, bar and pool lounge, as well as best-in-class fitness and spa facilities. The resort aims to “soothe the spirit, rejuvenate the body and enrich the mind” through a complete mind journey composed of a blend of relaxation activities, spa and holistic medicine treatments and a personal food diet based on each customer’s nutritional needs.

While each retreat program can be tailor-made to suit individual wellness needs in terms of nutrition, holistic treatments and workouts, there is a regular schedule of three-14 day immersive programs to choose from depending on individual goals. The team at Divine Destinations are excited to be working with REVĪVŌ Wellness Resort Bali with its unique offerings and look forward to promoting the resort throughout the Australian market.

New business development manager for Norwegian Cruise Line in NSW and ACT

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Norwegian Cruise Line (NCL) is excited to announce the appointment of travel industry professional Aaron Christian as Business Development Manager for NSW & ACT.

Christian, who joined the company on 21 May, brings 18 years of industry knowledge and experience to the role which sees him operate as the key contact for Norwegian Cruise Line’s NSW and ACT based travel partners.

Christian previously worked for APT for over five years, with his most recent role at the company being the Groups and Channel Strategy Manager.

Commenting on his appointment, Christian said: “I’m delighted to commence my role with Norwegian Cruise Line at this important time for the company. I look forward to working alongside our valued trade partners, and further sharing what NCL has to offer, especially as we approach Norwegian Jewel’s second season in Australia.”


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Wholesalers

Give your clients a taste of Wabi-sabi with InsideJapan’s new cultural journey

Don’t worry; the new trip doesn’t involve eating loads of that little green paste that comes with your sushi, that’s WASABI, not Wabi-sabi. However, if that’s your thing we won’t stop you.

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Hotels

Welsh hotel cops criticism for charging almost $400 for access to its bar

The hotel owner said he introduced the fee because he was tired of finding strangers in his garden, which is the most Welsh thing we’ve ever read.

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Destinations

This tourism ad is so weird and trippy, it’ll have you declaring “WTF did I just watch?”

Did you perhaps take an ecstasy tablet in your misspent youth? Travel Weekly warns this ad could bring it back on 15 years later.

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Technology

Sabre’s Nicole Regel promoted to regional role

Travel Weekly understands Nicole Regel is eyeing the IKEA JÄRVFJÄLLET leatherette swivel chair in charcoal after her recent promotion.

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Cruise

P&O extends Aussie cruise pause, as Pacific Adventure emerges from dry dock

Don’t let the headline fool you; this article also contains some uplifting cruise news to give sail-savvy agents a little Friday boost.

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Tourism

Travel industry veteran takes “black sheep” approach to help brands navigate COVID landscape

Trish Shepherd, the mastermind behind this new company, has assured us it’s got nothing to do with agricultural practices, as we first imagined.

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Destinations

“A wonderful spectacle”: Spain’s Tourism Minister suggests using catastrophic volcanic eruption to attract visitors

The country’s Tourism Minister is in hot water after she appeared to propose using a volcanic eruption that has destroyed hundreds of homes to lure tourists to the Canary Islands.

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Aviation

WATCH: Flight attendant promises to annoy passengers who don’t wear a mask

As you can imagine, the comment section on this TikTok user’s video was… divided, to say the least.

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Tourism

Tourism Minister says international borders will reopen by Christmas “at the latest”

by Ali Coulton

Dan Tehan has urged states to stick to the national plan and encouraged Aussies to “roll up their sleeves”.

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Hotels

IHG’s Leanne Harwood elected first-ever female president of the Accommodation Association

Hospo industry veteran Leanne Harwood is back in the headlines, and this time it’s about her very deserving new role.

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Aviation

Passenger claims flight attendant told her to glue a mask to her distressed toddler’s face

A mother has taken to social media to call out a flight attendant who she claims gave her a rather distressing ultimatum.

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Travel Agents

Strong take-up of AFTA membership continues

If the current demand for AFTA membership is anything to go by, there’s a lot of confidence that agents can clear the remaining pandemic hurdles.

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