Five ways PlanPay will improve your results this year!

Five ways PlanPay will improve your results this year!
Edited by Travel Weekly

    PlanPay is an innovative pay-tech platform based in Australia that is revolutionising how people pay for their holidays and experiences. 

    By digitising the popular layby concept, PlanPay allows customers to conveniently spread the cost of travel expenses before setting off on their journeys and provides a range of benefits to merchants who jump on board. It has been designed with the travel industry in mind, with no strings attached, so your customers can look forward to their experience, not at the debt that awaits upon return. 

    Having already undertaken strategic partnerships with Ovolo, Roomstay and EVT, PlanPay is a total commerce solution servicing both online and offline channels. PlanPay can now be offered to your customers through a checkout integration or agent-assisted sale. It is simple, entirely free for customers and takes just a couple of minutes to set up. Plans are designed to be flexible and can be customised to suit the traveller’s lifestyle – for example, setting the automated payments to be weekly, fortnightly, or monthly to match their salary rhythm between when they book and when they intend to travel.

    PlanPay check in. (Supplied)

    PlanPay is now in a rapid growth phase and onboarding more merchants to the platform whether they be hotels, flights, cruises or experiences with the promise of: 

    1. Increase direct bookings and average order value: With a layby style approach and flexible payment options, PlanPay merchants are able to incentivise customers to book directly with them, rather than third-party platforms. Not only helping to increase direct bookings but also creating better control over the customer experience. Thanks to the instalments, customers are also more likely to consider the higher priced option, or that extra add-on driving up revenue for your business!
    2. Boost your yield with longer booking lead times: Enabling payment with PlanPay gives your customers the opportunity to plan well ahead of time which then gives you, the merchant the chance to better manage their operations. Any preparations (i.e. hotel staff required) that need to be made to ensure your customer has the best possible experience are able to be made with ease thanks to PlanPay. 
    3. Fuel conversions at a fraction of the fees you’re used to paying: Unlike traditional payment methods, or working with third-party payment processors, PlanPay means lower fees for merchants, allowing them to maximise every booking and preventing abandoned carts. 
    4. Grow your retention by engaging customers with payment flexibility: With PlanPay, merchants can deliver financial freedom to their customer base, often enabling them to afford and commit to future purchases. This can significantly help foster customer loyalty, build a regular customer base, increase customer satisfaction, and heighten the chances of referrals. 
    5. Integrate into both your online and offline sales seamlessly: PlanPay can be fully integrated and customised with a wide range of travel backend systems, meaning that set-up is quick and easy for merchants and the payment platform can be seamlessly placed within a customer’s checkout experience.

    PlanPay is a tool for merchants to make their service more appealing and more accessible to a client base of travellers. As the world starts to travel again, PlanPay enables users to turn their travel dreams into a reality with ease and no hidden costs. 

    To find out more, visit

    Featured Image: PlanPay Merchant Portal. (Supplied)

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