Celebrity Cruises unveils new sales team

Celebrity Cruises unveils new sales team

Amidst a successful return to sailing for the brand in Australia and New Zealand, Celebrity Cruises has unveiled a new local sales team structure to provide even more support to trade partners.

The new structure aims to provide broader coverage across Australia and New Zealand through the creation of four new roles, and dedicated teams to support key account partners as well as the broader retail network.

The move reinforces the cruise line’s commitment to provide access to real people, arm agents with real solutions and invest in real tools to support trade partners in the comeback and beyond.

Cameron Mannix will continue to lead the team as director of sales for Celebrity Cruises in Australia and New Zealand, overseeing trade operations and strategy for the brand, and is proud to manage the growing sales team in Australia and New Zealand.

“Our sales team are the backbone of The Celebrity Commitment, devoted to rebuilding the local cruise industry alongside our valued trade partners,” Mannix said.

“The new sales team structure is designed to better support our partners to achieve even more success in 2023 and beyond, because when our travel partners win, we all win together.”

Reporting to Cameron as the new head of sales is Trevor Thwaites, who will focus on nurturing and developing the retail/wholesale networks. Trevor brings a wealth of knowledge and cruise industry experience through his previous roles with Oceania and Princess Cruises and will lead the newly restructured retail sales team.

Providing on-the-ground support for front line agents across Australia and New Zealand is the expanded strategic sales team of:

  • Jessica Jones, Strategic Sales Manager – NSW
  • Hannah Taylor, Strategic Sales Manager – VIC, TAS, SA and New Zealand
  • Maggie Silvia, the newly appointed Strategic Sales Manager – QLD, WA

To better support the Online Travel Agents (OTA) network and packaging agents, Fiona Heron has been promoted to senior sales manager. Based out of Queensland, Heron will provide dedicated support to a growing segment of industry partners with unique needs.

Supporting Heron in the newly created sales executive position, Chantelle Sobkowski will also provide added assistance to New Zealand retail agents.

Collaborating with the wider sales team while based in Sydney, Oscar Ley has been appointed as the dedicated trade marketing executive, further empowering travel partners with the tools and resources to help expand their earning potential.

“The recent appointments and expansion of the sales team demonstrates our ongoing commitment to our valued travel partners in Australia and New Zealand”, said Tim Jones, VP and MD of Celebrity Cruises Australia, New Zealand and APAC.

“This was a huge year for the travel and cruise industry, and we’re incredibly appreciative of the support shown by our travel partners. 2023 is set to be even bigger, offering even more for guests to discover in Europe, launching the fourth ship in our award-winning Edge Series with the arrival of Celebrity Ascent, and of course, the market debut of Celebrity Edge in Australia with a proven record of creating more business opportunities – we’re ready to support you every step of the way.”

Latest News

  • Aviation

Low-cost Indian carrier SpiceJet continues to burn cash

It’s not just low-cost Australian carriers that are facing hardship. SpiceJet, India’s version of Bonza, recently announced a 72 per cent reduction in its net loss versus last year. But, despite this improvement, the airline has posted losses for six straight years. But it has secured board approval to raise up to INR 30 billion […]

  • Attractions

SAKA Museum recognised in TIME magazine’s World’s Greatest Places 2024

AYANA Resort Bali’s newly-opened cultural and events centre, SAKA Museum has been recognised in TIME magazine’s World’s Greatest Places list for 2024. Part of AYANA Bali’s resort destination, the museum integrates Bali’s rich history with state-of-the-art facilities, making it the centrepiece for the island’s spiritual and cultural heritage. TIME magazine’s inclusion of SAKA Museum in […]

  • Cruise

Silversea taps Barbara Biffi as senior vice president for global sales

Ultra-luxury and expedition cruise travel brand, Silverseas, has announced Barbara Biffi as its new senior vice president of global sales. Biffi joined the company in 2007, holding numerous positions and gaining a deep understanding of the brand, the preferences of its guests and its strategic goals, the company said. An Italian national with a wealth […]

  • Technology
  • Travel Agents

Amadeus welcomes FCM Travel as new reseller partner of Cytric Easy

Cytric Easy, the travel management tool embedded in Microsoft Teams, is to be integrated into FCM Travel portfolio. Amadeus and FCM Travel have extended their Cytric distribution agreement to include Cytric Easy. With this new agreement, global travel management company FCM Travel, becomes a reseller of the innovative travel management collaboration solution embedded into Microsoft […]