Aviation

Not again: Cathay Pacific accidentally sells first class seats at a tenth of the price

We’re pretty happy we’re not the Cathay Pacific staff member behind this major blunder.

tenor (6)

A recent tech error meant one of the most luxurious airlines in the world was selling its first class tickets, usually valued at more than $22,000 for a mere $2,130.

The accident only occurred for passengers booking flights from Portugal to Hong Kong.

As part of the fare, first-class passengers would have to swap planes throughout the journey given there are no direct Cathay Pacific flights from Portugal to Hong Kong, and thanks to the error, the discounted price covered first class seats on connecting flights as well.

Whoops.

While the airline has fixed the error and changed the price of flights, Cathay has promised to fully honour the those who bought the discounted fares.

Commenting on the tech issue, a Cathay Pacific spokeswoman said: “The sale of such fares was stopped immediately,” she said in a statement.

“We are looking into the root cause of this incident both internally and externally with our vendors.

“For the very small number of customers who have purchased these tickets, we look forward to welcoming you on board to enjoy our premium services.”

This is the second time a tech error has caused major discounts on first class fares for Cathay Pacific.

Just two weeks ago, the airline discounted round-trip, first-class tickets from Vietnam to North America were briefly from $23,000 to $1,500.

Commenting on the two tech errors, Jeremy Tam Man-ho, a commercial pilot and politician in Hong Kong’s Civic Party said: “Human errors can happen, no matter how sophisticated a company is, but if the same kind of errors happen repeatedly in a short space of time, it may indicate a bigger problem.”

SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Cruise

Cruise Wrap: MSC to launch eco-conscious tours, cruise returns to bushfire-affected NSW South Coast + MORE!

If, like us, you’re avoiding a stockpile of emails accrued over the long weekend like the plague, this week’s Cruise Wrap is the perfect five-minute distraction.

Share

CommentComments

Technology

Sabre announces new deals with two hotel giants

The tech player has eked out fresh partnerships with two hotel behemoths, one of which has been in the news lately for controversial reasons.

Share

CommentComments

Destinations

Magnitude 7.7 earthquake strikes off the coast of Jamaica and Cuba

An earthquake that triggered a tsunami warning has hit off the coast of Jamaica, Cuba and the Cayman Islands, with reports alleging it was felt as far as Miami.

Share

CommentComments

Tourism

Aussie travel company shares take a hit amid Coronavirus fears

by Christian Fleetwood

As growing fears of the scale of coronavirus continue to reverberate across the world, Australian travel companies are among those taking hits to their share prices.

Share

CommentComments

Aviation

Pilot busted for writing racial slurs and pro-Trump graffiti in airport

The pilot was caught allegedly scrawling “TRUMP4EVER” around the airport, among other things. It is not confirmed whether the Trump comment was written inside a love heart with an arrow through it.

Share

CommentComments

Tourism

Instagrammer accidentally captures penguin porn while trying to take perfect selife

An Instagrammer has admitted to being so caught up in capturing the perfect selfie she failed to notice a pair of fornicating penguins had photobombed her shot.

Share

CommentComments

Hotels

Carb-themed hotel room opens in New York

If you’re celiac, gluten-intolerant or just trying to avoid deliciously unhealthy food, you should probably skip this one. Or, use it as an excuse to stock up on croissants like we did.

Share

CommentComments

Cruise

Cruise & Maritime Voyages joins CLIA Australasia, rejoins CLIA Europe

Did you hear champagne corks popping in the CMV offices this morning? Click here to find out why.

Share

CommentComments

Tourism

The Travel Corporation’s John Veitch exits

TTC’s Aussie CEO has announced he is flying the coop to take up a role outside of the travel industry.

Share

CommentComments

Midweek Interview

Midweek Interview with Reef House’s Ben Canham

This week, Reef House’s executive chef cooked us a feast while we picked his brain… just kidding! We devoured an entire tub of hummus and emailed him the questions.

Share

CommentComments

Aviation

Aviation Wrap: Delta’s world-first parallel reality experience, Boeing’s new jet takes flight + MORE!

With only four days of work, we’re welcoming this week with an Aviation Wrap, a handful of hobnobs and an overwhelming hangover.

Share

CommentComments

Destinations

Indonesia seeks massive $9.7bn investment alongside ‘10 New Balis’ project

It might be a few years away before you can sell a few equally wonderful alternatives to Bali, but keep these Indonesian destinations on your radar.

Share

CommentComments