Carlson Wagonlit Travel breaks US$2 Billion in new Business

Team of businessmen joining hands during a successful meeting - CEO and managers in a company office, concepts about team work and unity, view from above

Well how about this – 2016 was a bloody big year for Carlson Wagonlit Travel.

Carlson Wagonlit Travel (CWT), the global travel management company, has reported strong results for 2016, highlighted by US$2 billion in sales attributable to new business, as CWT gains 3.0 traction.

“We are making changes to our business as the new dynamics of the marketplace and the needs and expectations of our customers evolve, and we are beginning to see the benefits of our new 3.0 strategy,” said Kurt Ekert, President and CEO of Carlson Wagonlit Travel.

“Our strategy is simple: to create an unbeatable offering and provide increasing value to our clients and partners. This includes delivering a consumer-grade experience to our travelers – giving them access to best-in-market travel inventory, a comprehensive hotel offering, and driving personalization – however they choose to interact with us.”

In the financial year ending 31 December 2016, CWT recorded over 58.7 million transactions across the business. Its award-winning app CWT To Go saw an increase in users of almost 40%. Hotel attachment also grew substantially, with the introduction of new content and capabilities.

The CWT Energy, Resources & Marine business was again adversely impacted by further reductions in travel spend as lower commodity prices and political changes continued to affect the sector, resulting in a total transaction volume decline of 23%. Despite this, CWT closed 2016 with $23 billion in total transaction volume.

CWT Meetings & Events organised almost 35,000 meetings and events – up 27% on 2015 – as global companies sought new opportunities to consolidate, make the most effective use of their budgets, and improve their meeting and event delegate experience.

CWT’s consulting arm, CWT Solutions Group, further strengthened its customer offer and achieved 13% revenue growth.

Latest News

  • Aviation

Low-cost Indian carrier SpiceJet continues to burn cash

It’s not just low-cost Australian carriers that are facing hardship. SpiceJet, India’s version of Bonza, recently announced a 72 per cent reduction in its net loss versus last year. But, despite this improvement, the airline has posted losses for six straight years. But it has secured board approval to raise up to INR 30 billion […]

  • Attractions

SAKA Museum recognised in TIME magazine’s World’s Greatest Places 2024

AYANA Resort Bali’s newly-opened cultural and events centre, SAKA Museum has been recognised in TIME magazine’s World’s Greatest Places list for 2024. Part of AYANA Bali’s resort destination, the museum integrates Bali’s rich history with state-of-the-art facilities, making it the centrepiece for the island’s spiritual and cultural heritage. TIME magazine’s inclusion of SAKA Museum in […]

  • Cruise

Silversea taps Barbara Biffi as senior vice president for global sales

Ultra-luxury and expedition cruise travel brand, Silverseas, has announced Barbara Biffi as its new senior vice president of global sales. Biffi joined the company in 2007, holding numerous positions and gaining a deep understanding of the brand, the preferences of its guests and its strategic goals, the company said. An Italian national with a wealth […]

  • Technology
  • Travel Agents

Amadeus welcomes FCM Travel as new reseller partner of Cytric Easy

Cytric Easy, the travel management tool embedded in Microsoft Teams, is to be integrated into FCM Travel portfolio. Amadeus and FCM Travel have extended their Cytric distribution agreement to include Cytric Easy. With this new agreement, global travel management company FCM Travel, becomes a reseller of the innovative travel management collaboration solution embedded into Microsoft […]