Big Fat Airline Wrap

paper plane made from a ten dollar bill

Garuda Indonesia move to new Sydney office

Garuda Indonesia’s Sydney team are moving to a new office in Sydney and at the same time will be upgrading its call centre and office phone systems.

On Friday 11th November 2016, the Administration, Finance, Ticket Office and Call Centre staff will relocate to Level 9, 15 Castlereagh St, Sydney.

On that day there may be slight increases in the call wait times or disruptions as the new systems are cut over in the afternoon.

The Sydney team will be back online on Saturday 12th November, open from 9am to 12 noon AEDT, with normal hours resuming Monday 14th November from 9am AEDT.

All phone numbers will remain the same and our reservations can be contacted on 1300 365 330 or by emailing reservations@garuda-indonesia.net.au.

 

New Campaign Encourages Aussies to Fly Smarter with AirAsia

air-asia

In conjunction with its 9th anniversary in Australia, award-winning low-cost airline AirAsia has taken the wraps off its latest campaign to help educate consumers about how they can ‘Fly Smarter’ with AirAsia.

The airline has unveiled a series of short videos where a brand personality shares insider knowledge on the not often talked about lengths that AirAsia goes to keep costs low for long haul travel to Asia. The savings are passed directly back to customers in the form of low fares, but never at the expense of legroom, comfort, convenience or safety standards.

AirAsia Head of Marketing for Australia Linda Na said, “Our new campaign will appeal to Aussies who choose to Fly Smarter, to save money on their flight and spend the savings at their destination.

“There is a common misconception that low cost airlines cut corners to offer low fares. We are able to offer low fares because of our meticulous low cost management measures and by carrying only what passengers need and choose.

 

Hawaiian Airlines to Resume Service to Kapalua in West Maui

HawaiianAirlinesiStock

Hawaiian Airlines has began ticket sales for service between Honolulu International Airport and Kapalua Airport in West Maui. Hawai‘i’s flagship carrier will provide four daily flights between Honolulu and Kapalua starting Jan. 18.

“We are delighted to grow our neighbor island network by restarting service to Kapalua Airport,” said Peter Ingram, Hawaiian’s executive vice president and chief commercial officer. “Our Kapalua flights will complement our service at Kahului Airport and make it more convenient for our kama‘āina and visitors to travel between O‘ahu and West Maui.”

 

British Airways – the smart way to London and beyond

British Airways resumes daily Inverness-Heathrow flights

British Airways is offering a smart way to travel to London and beyond with a new range of early bird special offers on flights from Australia to the UK, Europe and Asia. The offers are available for booking from now until midnight on 30 November 2016. Return fares in World Traveller economy class to Asia start from $768*, and $1,374* to the UK and Europe.

Nicole Backo, British Airways’ regional general manager, South West Pacific, said, “With the range of great low fares across all cabins, British Airways is offering a truly smart way to travel to London, the UK and over 110 cities in Europe. Travel in comfort and style as we take you from Sydney to London via the award-winning Singapore Changi Airport, hailed as one of Asia’s premium gateways to the UK and Europe. Early bird fares are available for booking now, and with the long travel window, customers can make travel plans that go well into 2017.

“There has never been a better time to visit this part of the world and take in its rich heritage and breath-taking countryside. We encourage travellers from Australia to take advantage of our early bird fares, either to conclude 2016 with a great trip to the UK or Europe, or to embark on another exciting year of travel in 2017,” said Backo.

 

Air Tahiti Nui moves to Amadeus

Air Tahiti Nui has reminded agents that its reservations system will temporarily be down from 9am Thursday November 10 until 9am Friday November 11 while the airline moves over to Amadeus.

During this time, the airline’s Call Centre Support Team will be available on 1300 657 190 for any urgent queries, however it will not be possible to make any changes or modifications in the system until the swap is complete. Amadeus will provide Air Tahiti Nui with Altéa’s reservation system, an enhanced revenue management system, an advanced internet booking engine, and a totally integrated frequent flyer loyalty system.

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