ICCA hits back at Tollman cruise dig

ICCA hits back at Tollman cruise dig
By admin


The cruise industry has hit back following comments by Trafalgar global chief executive Gavin Tollman that cruise lines have little price integrity and offer a superficial experience of a destination.

Brett Jardine, general manager of the International Cruise Council Australasia, said he found the remarks “surprising” given the continued growth of the sector both locally and overseas.

It is regarded by the increasing numbers of consumers taking an ocean or river cruise as a “great value” holiday, he said.

“Ultimately the consumer will decide where they are getting the best value for their holiday dollar,” Jardine said in a statement to Travel Today. “Feedback from customers is that they really appreciate the great value of an all-inclusive cruise holiday and enjoy the mix of onboard and onshore experiences which cruising offers.

“In Australia, this sentiment has translated into double digit annual growth of cruise passenger numbers for the past seven years, with the continued expansion of local cruise ship offerings and development of new itineraries reflecting both strong consumer demand and cruise line commitment to growing the market further.”

Email the Travel Weekly team at traveldesk@travelweekly.com.au

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