Founder of well-known travel company dies after collapsing at work
The company famously acquired Thomas Cook’s retail portfolio last year after it was placed in compulsory administration, saving more than 2,500 jobs and 500 retail branches across the UK.
Local travel agency loses defamation case over comment in Facebook group
A Sydney-based agency has been forced to pay legal costs after losing a court case against a woman who made negative comments about it in a Facebook group.
Travel agency boss urges MPs to encourage booking with an agent
The MD of a South Australian agency recently sat down with some political bigwigs to voice concerns held by his peers nationwide.
Flight Centre GM talks pivoting, compassion and $1 billion in refunds
We had a long and socially-distanced chat with Kelly Spencer about how the travel giant is fairing during the COVID-19 crisis, how it’s coping and what it has learned.
Travel agency finds the sweetest way to diversify during the COVID slowdown
Agents throughout Australia are sharing the new and exciting ways they are diversifying their business, but this one may be the sweetest of them all.
Corporate travel helping keep Flight Centre alive, as company warns of huge FY20 loss
This story may spell bad news for Flight Centre, but believe us when we say it also features plenty of green shoots and silver linings.
This travel agency diversified well before the pandemic, and now it’s looking to franchise
by Ali Coulton
A travel agency with a twist has taken the COVID-19 slowdown as an opportunity to breathe new life into its business.
“Am I the only one in the travel industry calling BS on the celebrations?”: Agency boss on JobKeeper 2.0
This travel agent reckons the recent JobKeeper announcement drew a fine line between gratitude and relief, and criticism of its details, for Australia’s tourism industry.
Tips for navigating your travel agency teams through COVID-19
by Nicole O'Sullivan
Has your team lost their way a bit ever since the COVID-19 grabbed the travel industry by the balls? Get them back on track with this advice-filled read.
Flight Centre agrees to sell Melbourne head office, raises $138 million as part of ‘Project Sky’
by Huntley Mitchell
After a tumultuous few days for Flight Centre, “Skroo” finally has a couple of things to smile about.
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