Helloworld agent wins appeal over COVID-19 refund worth over $9,000
by Ali Coulton
With a little help from her friends at AFTA, this agent managed to score a landmark win for the travel trade.
More questions answered for agents and suppliers affected by Excite collapse, as connected company disappears
by Huntley Mitchell
Still feeling like you’ve been left in the dark following the closure of Excite Holidays? Find some respite here.
Livn introduces a new way to move supplier transactions online
We’re moving our lunch online by ordering Uber Eats for the fifth meal in a row. It’s more efficient and significantly more delicious.
Opinion: Independent agents are integral to suppliers
Savenio founder David Brandon has penned us an opinion piece in response to Windstar Cruises new agent focused strategy.
Why your customers complain: Ormina Tours Director
We chatted with Ormina Tours’ Anna Jones, who said we were her favourite trade publication ever. Sadly, we forgot to turn the tape recorder on to prove it.
Are agent-client relationships under threat from suppliers?
The travel industry’s heavyweights are addressing a new threat to travel agents, although we’re not saying there’ll be any UFC wrestling involved.
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