spencer travel

Technology

Tramada launches new module to make it easier to collect agent commissions

Tramada Systems has introduced a new module for its travel tech platform to automate reconciliation of non-ticket commissions. Not sure what that means? Click here.

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Travel Agents

Agent wrap: italktravel & cruise at home launches, TTC hosts Eden Ministry, win big with Brand USA + MORE

What’s better than reading about agents on cool famils and winning free stuff? Finally reaching Friday!

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Travel Agents

Penny Spencer reveals her predictions for 2019

We’ve been gazing over Spencer’s shoulder as she consults her crystal ball. Well, we were until she noticed and told us to go away.

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Travel Agents

Penny Spencer reflects on 20 years – Here’s what she’s learned

by Penny Spencer

To celebrate 20 years of Spencer Travel, we asked Penny Spencer to share what she’s learned on her spectacular journey. We also bought her a cake but accidentally ate it before we could give it to her.

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Travel Agents

“We need to lead by example”: Penny Spencer talks staff retention and diamond days

Our bosses’ staff retention strategy is to make sure the office never runs out of biscuits. Lord help him if we do.

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Travel Agents

Spencer Travel hosts another Diamond Day

This just in: this company gives out literal diamonds to long-standing employees, and we’ve just discovered our new dream job.

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Travel Agents

“We will do whatever it takes” Penny Spencer on how to WOW your clients

From sending 600 roses to providing ‘un-Google-able’ experiences, Spencer dished out a few industry tips and tricks on how to do personalisation right.

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Travel Agents

“I’m obsessed with my staff” Penny Spencer talks change management and productivity

by Ali Coulton

We asked Penny if she was as obsessed with our new rainbow shoes as she is with her staff. She politely said she wasn’t, but we won’t hold it against her.

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Travel Agents

Check out the fabulous new home of Spencer Travel

These beautiful pictures from Spencer Travel’s new offices make our own office look like a dog kennel in comparison. And that’s not just because a dog lives here.

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Travel Agents

Penny Spencer a finalist in Telstra Women’s Awards

Penny Spencer is in the running to collect her fourth award this year, meanwhile we’re on our fourth coffee and are having heart palpitations.

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Travel Agents

Spencer Travel one of Australia’s top private companies

Spencer Travel has snuck into the top 500 private companies in Oz, although we’re not implying she did anything sneaky to get there.

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Travel Agents

Check out the winners of all the Virtuoso Awards

Given it’s been almost 15 years since we came third in our school high jump tournament, we were happy to live vicariously through these winners.

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