Online travel agencies using ‘screen scraping’ are preventing passengers from receiving refunds from cancelled flights, according to this airline boss.

A video has surfaced of a pair of pilots messing around with a rubber chicken on what appears to be a commercial flight. One even seems to use the toy to operate the plane.

There are plenty of good signs for the tourism industry judging by this week’s Destination Wrap. Here’s Travel Weekly’s roundup of what’s been happening domestically and internationally.

While the uncertain future of Virgin Australia has stolen most of the spotlight amid the COVID-19 crisis, speculation surrounding its fierce rival is now heating up.

According to the association, airlines will require $324 billion in support from governments “simply to make it through” the coronavirus crisis.

The United Kingdom’s biggest regional airline has suspended all operations with immediate effect, just months after seeking government help.

This edition of Flavour of the Week is a bit like an airport, in that there are both arrivals and departures (and thankfully no cases of coronavirus).

EasyJet and other budget airlines have come under fire for an enormous price hike on tickets around the UEFA Europa Cup draw, but the cause is a little more complicated than it might seem.

A passenger was left “mortified” after witnessing a fist fight between a male and female passenger on an airport shuttle bus.

British Airways has cancelled hundreds of flights due to a planned pilot strike, which will see thousands of travellers inconvenienced.

There’s something fishy about this Flavour of the Week edition, and it could be that we’ve included an absolute sardine of an appointment for your reading pleasure.

The CEO of Europe’s largest low-cost carrier has bemoaned Boeing for delays to the 737 MAX return-to-service, which came after the airline took a hit to its bottom line.