refunds

Travel Agents

Investigation underway after consumers unable to claw back $200K in refunds from Facebook travel agency

While the majority of the travel industry is made up of honest businesses who care about their customers, there is the odd bad egg… like this agency.

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Aviation

Jetstar hit with $1.95m fine for misleading refund claims

Jetstar has been forced to return its new office chaise longue and smudge-proof fridge after being served a whopping fine for misleading consumers.

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