Did you receive a phone call about finally having your client’s Qantas airfare refund processed? Well, according to the airline, chances are it really was too good to be true.

ACCC tsar Rod Sims has been breathing down Etihad’s neck, and it appears it was too much to bear for the carrier.

Passengers were so outraged by their experience that they took to the ship’s atrium to wave signs and shout things. Some even dedicated entire Twitter accounts to the cause.