loyalty program

Aviation

ACCC green lights Qantas-BP partnership, but raises concerns over consumer data

by Ali Coulton

The companies’ new loyalty program entanglement has been given the final tick of approval after the petrol giant jilted Qantas’ main competitor last year.

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Aviation

Virgin completes Velocity Frequent Flyer acquisition

by Huntley Mitchell

Addicted to news about frequent flyer programs? Well, get ready to jab yourself once more with this.

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Aviation

Qantas and Woolies give partnership a facelift

Frequent flyer news to the travel industry is like candy to a baby – simply irresistible.

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Aviation

ACCC flags “significant concerns” with customer loyalty schemes

by Christian Fleetwood

Australia’s consumer watchdog has put customer loyalty schemes, including frequent flyer programs, on notice with a startling new report.

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Aviation

BP swaps Velocity for Qantas loyalty program

by Ali Coulton

The announcement comes at a dismal time for Virgin, which just announced it will axe 750 jobs after reporting a seventh straight full-year loss.

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Aviation

Virgin tweaks frequent flyer experience following billboard mockery of Qantas

by Christian Fleetwood

You can almost hear Qantas staff hurriedly putting together the airline’s own cheeky billboard upon receipt of this news.

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Aviation

Virgin mocks Qantas with “Huge news” billboard

by Ali Coulton

Australia’s favourite rivalry is at it again as Virgin takes aim at Qantas’ “huge” frequent flyer overhaul with a very cheeky billboard.

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Aviation

Everything you need to know about Qantas’ biggest-ever frequent flyer overhaul

The airline just pumped $25 million into its loyalty program and, lucky for you, we’ve penned this fabulous explainer. Or typed, rather.

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Hotels

Marriott reveals new umbrella loyalty brand

We have our own rewards program to encourage us to stop drinking. And it would work much better if our office wasn’t directly opposite a reasonably priced pub.

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Travel Agents

Is Airbnb now a bigger threat to travel companies?

by Alexandra Coulton

Airbnb is treading dangerously close to travel agent territory. Almost as close as we are to cracking the bottle of wine we keep stashed under our desks. Mondays, right?

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Aviation

Qantas launches new ad asking ‘Why not?’

Qantas launches a range of new ads accompanied by the emotional song, ‘Feels Like Home’, and we’re not crying, you are.

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Hotels

Hilton becomes first to offer points + pay

by Sophie Harrison

Hilton rejigs its loyalty program with game-changing perks!

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