Kelly Spencer

Travel Agents

Flight Centre launches online help hub for travellers, signs deal with Rex

The travel juggernaut is continuing to level up in preparation for that eventual bounce-back in demand.

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Travel Agents

Travel demand “to return with a vengeance”, says Flight Centre’s Aussie boss

Kelly Spencer and her team at Flight Centre all have their catching mitts on in anticipation of an aggressive travel bounce-back.

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Travel Agents

Flight Centre to give away five years’ worth of holidays

The timing of this promo is a convenient one for Flight Centre, who will be trying to get back in the good books of those customers quoted in CHOICE’s recent exposé.

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Travel Agents

Flight Centre showcases agents’ expertise (and unveils new captains) in first-ever global brand campaign

A new captain and co-captains, a fresh tagline, a new microsite and a TikTok account – Skroo and his team sure didn’t muck around with Flight Centre’s first global campaign.

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Travel Agents

Flight Centre GM talks pivoting, compassion and $1 billion in refunds

We had a long and socially-distanced chat with Kelly Spencer about how the travel giant is fairing during the COVID-19 crisis, how it’s coping and what it has learned.

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