consumer advocacy

Travel Agents

CHOICE targets Flight Centre with exposé of consumer complaints

The consumer advocacy group has gone after Australia’s biggest travel agency network in a fresh bid to push for a change in Australian consumer laws.

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Tourism

New report claims Australians have “lost trust in the travel industry”

The report says that “unacceptably slow” and “difficult” refund processes have left many Aussies seeking stricter laws for travel providers.

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