Tourism

WTTC launches ‘Safe Travels’ protocols for aviation, MICE and tour operators

The World Travel & Tourism Council (WTTC) has unveiled the second phase of measures aimed at rebuilding global consumer confidence, to encourage the return to travel.

According to the private tourism sector’s peak body, the latest protocols are designed to drive the return of safe travel and enable the aviation industry, tour operators, convention centres, and meetings and events to thrive once again.

Detailed discussions took place with key stakeholders and organisations – including the likes of Japan Airlines, Travelport and the Intrepid Group – to ensure maximum buy-in, alignment and practical implementation, to set “clear expectations” of what travellers may experience in the ‘new normal’.

Those relating to airports and airlines have been devised following close consultation with WTTC members such as Iberia, Emirates Group, Etihad and Oman Aviation Group, among others.

While insights from the International Air Transport Association (IATA) and Airports Council International (ACI) were incorporated to “rebuild trust” and “provide reassurance” that airports and airlines will offer safe environments in which to fly once travel restrictions are relaxed.

“For the first time ever, the global private sector has rallied around our Safe Travels protocols which will create the consistency needed to allow a re-invigorated travel and tourism sector re-open for business,” WTTC president and CEO Gloria Guevara said.

“Among the most important of these measures are those which will enable the aviation sector to take-off. Aviation’s return is critical to help repower the global economic recovery.”

Some of the measures announced for aviation include incorporating enhanced cleaning of high-frequency touchpoints. While for airlines, emphasis should be placed on limiting movement in the cabin as much as possible, as well as considering boarding from the back of planes to the front, and window to aisle.

Tour operators are also advised to ensure partners and suppliers – including shops, showrooms, tasting venues or shops, museums, shows theatres, concert halls, factories and farms – follow the Safe Travels protocols.

“Safety and collaboration have never been more important, so its outstanding to see the travel industry work together as one, to ensure the health and wellbeing of travellers, workers and community members,” Intrepid Group chairman Darrel Wade said.

For the MICE sector, implementing physical distancing, limiting event numbers and providing isolation units for patrons showing COVID-19 symptoms are among the measures advised.

The news follows the unveiling of WTTC’s landmark new global safety stamp to encourage safe travels and the reopening of the travel and tourism sector, off the back of the release of the council’s protocols for hospitality and outdoor retail.

To check out WTTC’s Safe Travels protocols for aviation, airports, MICE and tour operators in full, click here.


Featured image: iStock/ArtMarie

SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Hotels

Familiar face returns to Crowne Plaza Terrigal Pacific as GM

Crowne Plaza has opted not to hire a stranger to lead its iconic Terrigal hotel. However, that’s not to say there were a heap of creepy job applicants.

Share

CommentComments

Aviation

Emirates cans decision to suspend Aussie flights

The UAE’s flag carrier has performed a bizarre backflip, complete with a couple of half-twists and a pike. Meanwhile, the government has introduced stricter rules for returning Aussies.

Share

CommentComments

Cruise

Norwegian launches agent incentives across all three brands

As the saying goes, all good things come in threes … except if there were four incentives being offered, of course.

Share

CommentComments

Destinations

Victoria and Tasmania announce further easing of border restrictions

by Huntley Mitchell

The relaxing of domestic border restrictions continues apace, so apologies if we’ve missed any updates here. Our editor’s typing fingers are quite tired and sore.

Share

CommentComments

Wholesalers

WATCH: Intrepid releases heartfelt video to remind the world why we travel

Travel Weekly’s deputy editor cried her eyes out while watching this video. Partly because it’s so beautiful, but mostly because she just really wants to be on the next plane out of here.

Share

CommentComments

Hotels

Australia’s first Mövenpick hotel opens its doors

Among the offerings at this new Accor hotel is a daily ‘Chocolate Hour’, which we can only assume involves bathing in Cadbury Dairy Milk.

Share

CommentComments

Destinations

Tourist slammed for daring Instagram video on the edge of 500m waterfall

A 25-year-old influencer has been heavily criticised for taking photos of herself on the edge of a very threatening-looking waterfall. Fair enough.

Share

CommentComments

Cruise

CLIA names new global chairman

There’s been a major change in CLIA’s boardroom, and we’re not talking about the new fiddle-leaf fig.

Share

CommentComments

Tourism

Federal government accidentally advises visa applicants to travel overseas despite COVID-19 pandemic

Looks like someone at the Department of Home Affairs is getting fired after accidentally telling visa applicants to get overseas immediately during a global pandemic.

Share

CommentComments

Travel Agents

Savvy agent scores loads of cruise bookings during Victoria’s lockdown

Meanwhile, the only thing Travel Weekly’s editor achieved in lockdown was to eat his weight in potato chips while getting through Netflix’s entire catalogue.

Share

CommentComments

Tourism

Northern Beaches COVID-19 outbreak led to $7 billion loss for tourism industry: TTF

Avalon residents have reportedly gone back into quarantine to escape the blame for this huge loss to the tourism industry.

Share

CommentComments

Travel Agents

Federal government urged to introduce HECS-style loan scheme for small businesses

Could this turn out to be another much-needed funding opportunity for travel agents? Let’s bloody hope so.

Share

CommentComments