Virgin Australia has become the first Aussie airline to offer booking flexibility for travel until 30 June 2021, under a revised customer policy announced today.
The extended flexibility, part of Virgin ‘Passenger Promise’, will see Australian travellers able to make unlimited date changes to bookings made by 31 March 2021, without incurring any change fees, for travel until 30 June 2021.
A Virgin spokesman said today’s announcement was about giving customers peace of mind when making new bookings or changing an existing booking.
“We’re committed to our guests during these uncertain times and we’re proud to offer flexibility for travel until 30 June 2021,” he said.
“We’ve seen many travellers’ plans impacted by domestic border restrictions, and so we’re here to give them comfort when booking a Virgin Australia flight that they’ll be able to change their travel date if they need to.
“With a vaccine on the way, coupled with the fantastic way Australians have managed the pandemic, we’re optimistic that border restrictions will be lifted in the not-too-distant future.
“Our extended flexibility will help to give travellers the confidence they need to make a booking and plan that long-awaited holiday or family reunion, knowing that the booking is protected.”
Along with more generous booking flexibility, Virgin will drop 300,000 on-sale fares starting at just $69. The fares will be on sale from 4pm until 11pm AEDT today, unless sold out prior.
The cheap fares are being made available as part of the airline’s Happy Hour sale, which is held weekly each Thursday.
Happy Hour fares are available for select travel dates and destinations from 18 January to 5 June 2021.
Featured image source: iStock/PomInOz