Hotels

Vegan beauty mogul sues Airbnb after guests ransack Brisbane apartment

An Australian woman is suing Airbnb for more than $200,000 after guests allegedly stole tens of thousands of dollars worth of jewellery from her Brisbane apartment.

Cassandra Felicity House, who works for vegan skincare giant Arbonne, filed the $253,212,65 lawsuit against Airbnb after claiming a guest she hosted at the main beach parade unit in April 2018 robbed her and trashed her apartment.

A lawsuit seen by 7 News alleges $25,000 worth of Tiffany and Co diamonds, awarded to House by her employer, was among the items stolen, as well as a $27,220.71 diamond ring, $40,000 worth of designer clothes, $37,000 worth of designer shoes and $50,000 worth of engagement presents among other things.

The cheapest thing listed was a “silver banana” worth $50.

The luxury items House alleges were stolen were listed as birthday, graduation, university acceptance and work gifts.

The guests also appear to have trashed the apartment, with the lawsuit alleging an indoor fireplace, iPad mini, crystal wine glasses, kitchenware and cupboards were damaged.

The lawsuit reportedly cites Airbnb’s host guarantee, which states the company will pay hosts to repair or replace property damaged or destroyed as a result of a covered loss.

An Airbnb spokesperson told Travel Weekly the company’s independent claims assessor expressed concerns with the claim and has raised it with the Queensland police.

“Airbnb is fully cooperating with the Queensland Police Service and their investigation. Given the matter is being investigated, it would be inappropriate to comment further,” the spokesperson said.


Featured image: Facebook/Cassandra House

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