Aviation

Turbulent flight leaves 20 per cent of passengers vomiting

An Air New Zealand crew is being showered with praise for the way they handled strong turbulence during a flight into Invercargill Airport on Wednesday.

The turbulence was so bad one passenger estimated around 20 per cent of those on board were vomiting.

Which sounds like a nightmare, if you ask us.

But many passengers have praised the airline for the way they dealt with the ordeal.

Owen Scott was onboard the flight, which was travelling to Christchurch, and said the pilot told passengers he was dealing with 180kmph crosswinds.

“I would say he had his work cut out, he would have been busy up there. I think Air New Zealand did a great job, I think the pilot deserves a medal,” he told SMH.

Air New Zealand Boeing 777

Scott estimated that the plane was rocked by strong turbulence for all but 10 minutes of the flight.

He also admitted he could not fault the care shown by Air New Zealand staff during and after the flight.

The airline said in a statement the flight made a normal landing in Invercargill, however, emergency services were on hand to provide assistance to some customers who were feeling unwell.

“Air New Zealand offered customers travelling on the flight a full refund in recognition of their experience, and customers also had the option of attending a debrief with the flight crew,” the airline said.

“At least one customer has contacted the airline saying the refund offer is appreciated but unnecessary.

“He and his travelling companion specifically praised the pilots and crew for their exceptional management of the flight and highlighted the excellent care they received on arrival in Invercargill.”

SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Aviation

New airline set to take off in June

Yes, you read correctly. A new airline is set to launch its first flight next month amid the most hostile commercial aviation environment in the industry’s history.

Share

CommentComments

Travel Agents

Agent Wrap: Flight Centre to host new webcast, win a holiday to New Zealand + MORE

This week’s Agent Wrap is best accompanied by a mid-range bottle of red and a big, greasy pizza. Well, at least that’s what Travel Weekly’s journo was accompanied by while writing this.

Share

CommentComments

Tourism

Airbnb sees huge spike in domestic travel bookings

Looks like Aussies have begun to get itchy feet in self-isolation. Let’s hope hotels are seeing a similar surge.

Share

CommentComments

Hotels

Samoan resort focuses on staff smiles during stand-still

Travel restrictions have put a halt to this Samoan resort’s ability to welcome guests, so it has chosen to focus on its staff instead.

Share

CommentComments

Destinations

Visit USA memberships are now half-price!

Do you love the smell of a great bargain in the morning? Get a whiff of this discounted membership deal courtesy of Visit USA.

Share

CommentComments

Cruise

WATCH: Celebrity Cruises celebrates 30 years

Keen to celebrate the cruise line’s 30th birthday? Travel Weekly recommends watching this fitting video tribute while chowing down on some party pies or fairy bread.

Share

CommentComments

Technology

Aleta Hunt joins Livn as head of partnerships

Livn’s hunt is over for its head of partnerships. See what we did there? Yeah, we know our jokes are pretty corny, but that doesn’t stop us from cracking them!

Share

CommentComments

Hotels

Hotel Wrap: Rydges employee tests positive for COVID-19, Fullerton ups its cleaning measures + MORE

We’re taking you around the world in five minutes with this week’s Hotel Wrap, or 10 minutes if you’re a slow reader.

Share

CommentComments

Tourism

Wondering when international travel will restart? This new chart could hold the answer

The timeline for international travel’s restart has just become a whole lot clearer, thanks to a new chart detailing Australia’s plans.

Share

CommentComments

Destinations

Tourism New Zealand unveils ‘Pure Promise’ to the world, as Aussie GM talks up the bubble

by Christian Fleetwood

Meanwhile, Travel Weekly’s reporter has made a pure promise of his own: to only drink water, cow’s milk and straight vodka during lockdown.

Share

CommentComments

Aviation

Flight awkwardly turns around after discovering airport was closed

In an embarrassing mix-up, a passenger plane scheduled to land in Sardinia was forced to head back to Germany after discovering there was nowhere to land.

Share

CommentComments

Road & Rail

Company behind well-known UK coach holiday brands collapses

by Huntley Mitchell

The parent company of two well-known UK coach holiday operators has gone into administration, resulting in tens of thousands of customers’ trips being cancelled and more than 2,500 job losses.

Share

CommentComments