The Travel Corporation (TTC) has taken its health and safety standards up a notch with the addition of ‘wellbeing directors’ on guided holidays.
The new initiative is being rolled out in addition to TTC’s new wellbeing and hygiene measures in response to clients’ concerns around travelling in a post-COVID-19 world.
Wellbeing directors will be present on every Trafalgar, Insight Vacations and Luxury Gold guided holiday, excluding in Australia and New Zealand, to ensure all hygiene and physical distancing measures are being met.
TTC’s wellbeing directors will focus on three key areas:
- Personal support and assistance – answering your client’s questions or concerns relating to wellbeing measures while on the trip and ensuring luggage handles are sterilised during loading and unloading.
- Supplier compliance – it will be the wellbeing director’s responsibility to ensure the quality assurance of all hotels, venues and suppliers during the trip and ensure all travel partners meet the established criteria of TTC, the WTTC and WHO wellbeing protocol standards.
- Daily monitoring – they will also supervise daily monitoring and wellness checks of your clients, the travel director, the driver and the motor coach, as well as ensuring physical distancing and hygiene.
Lorraine Sharp, regional chief executive of TTC, said:“Once the restrictions ease and there is the opportunity to travel again beyond Australia and New Zealand, we think that this will give agents another tool to provide confidence to their clients.”
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