Travel Agents

Travelstream new kid on the block

Kate Webster

Travelstream has taken off as the new competitor in the retail travel agency market, having recently soft-launched the flagship store.

Located in the thriving Westfield Plenty Valley Shopping Centre, alongside other agencies such as Flight Centre & Escape Travel, Travelstream officially unveil their product offering to all this week.

Travelstream stands strong on the fact in an age where the convenience of technology has helped make travel booking processes simpler and faster, the traditional “travel agency” model has fallen behind.

The company aims to bridge the gap between the current retail agency model and the online travel agent booking process through adapting to advances in technology, utilising them throughout the travel booking and research phases, and mixing that with the traditional “face-to-face” model.

The store offers state-of-the-art research tools and technology for customers to use before making a final decision on one of their biggest leisure expenses with the Travelstream travel team.

A dedicated “Discover Bar” at the front of the store carries a variety of touch-screen tablets on display with differing features that assists clients with their travel research. Users can navigate around popular tourist destinations such as New York, London, Hong Kong and so many more in 360 degree immersion using the latest advancements in aerial panoramic photography.

Other research tools on display include a dedicated Travel App with Reviews and City Guides from travellers who want to share the hidden secrets of a city, something most travel agents won’t be able to fully assist with.

For parents who struggle to find the time to get away, our ‘Kids Play’ area keeps children entertained with a custom-built cubby house that also houses toys and furniture to keep them entertained. Most importantly, there is a clear Perspex panel behind the cubby house so parents won’t lose sight of their children.

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