TravelManagers concluded their Annual National Conference with a gala dinner at the Adelaide Convention Centre.
TravelManagers’ executive gm, Michael Gazal, says the evening was a fitting end to a highly successful three-day event that brought together personal travel managers (PTMs) and industry partners from all over Australia.
“We’ve had some fantastic keynote speakers who have really got everyone in the company buzzing. To finish the weekend by formally recognising our top achievers was just the icing on the cake,” Gazal said.
There were two new award categories this year, the first of which was the Dedication Award, celebrating ten years working in partnership with TravelManagers. This was awarded to Lisa Metzl, representative for North Avoca in New South Wales.
The other new category was the Advocate Award, which recognises at a local level the PTM who is judged by the Partnership team to be an outstanding advocate of the brand within the travel industry. This year, the award went to Mel Carter, representative for Scorseby, Victoria.
During the course of the evening, awards were handed out for top new personal travel manager, most improved personal travel manager and top personal travel manager (all of these were awarded both by state and overall).
“Our awards ceremony is also an opportunity to celebrate those among the TravelManagers family who make an outstanding contribution to the company in other ways,” Gazal said.
“Our National Partnership Office (NPO) selected Mel Whyte, representative for Devonport in Tasmania, to receive the Recognition Award, which is given to someone who always adheres to policy and procedure, engages with the business and other PTMs and is the all-round ‘Good Guy’”.
In return, the PTMs chose Jose Canas, Fares and Ticketing Manager, to receive the TravelManagers Support Award, which goes to someone in the NPO team who has gone ‘above and beyond’ in the past year.
As the evening drew to its climax, awards were handed out for Best Customer Service (Karen Farley, representative for Thornlands, Queensland) and the Spirit Award (awarded to Nicole Edgar, representative for Narre Warren South, Victoria) which is given in recognition of any person either within or external to TravelManagers who has been fundamental to developing, maintaining and enhancing TravelManagers’ unique culture.
The Choice Award, voted for by PTMs to recognise a fellow PTM for willingness to help, professionalism, upholding the TravelManagers brand and developing the unique culture within the business, was awarded to Luke Vaughan, representative for Hawthorn East in Victoria.
The awards part of the Gala Dinner was concluded by celebrating the achievements of the top ten PTMs for 2015, followed by the Personal Travel Manager of Year award, which this year went to Rebecca Crosbie, representative for Cardigan, Victoria.
“In all, this weekend has served to illustrate the incredible wealth of talent that exists within TravelManagers.”