Travel Agents

Travel Counsellors hosts quirky ‘TC Community Cup’

Travel Counsellors has hosted its first-ever TC Community Cup, a two-week challenge designed to lift the spirits of those dealing with the COVID-19 crisis.

The TC Community Cup saw Travel Counsellors complete activities and challenges in groups, each led by a team leader.

Held virtually, teams selected two activities each week to complete together such as sharing favourite cocktail recipes, hosting themed video calls, sharing hobbies and skills, and cook-alongs with travel-inspired recipes.

Teams enthusiastically shared pre-recorded videos and photos of their activities on the weekly digital ‘TCTV’ program, which saw Travel Counsellors across the country tuned in ready to celebrate an afternoon of shared laughter and enjoyment.

Travel Counsellors’ regional managing director, Kaylene Shuttlewood, said that with the travel agent community being severely impacted by the global pandemic, the company’s primary focus has been the mental wellbeing of its agents.

“Launching a fun challenge like the TC Community Cup gives our agents the opportunity to connect with their fellow Travel Counsellors and engage in activities for a well-needed laugh,” she said.

Travel Counsellors’ head office staff also involved themselves in the festivities by hosting weekly Tuesday Trivia and Masterchef Fridays for everyone to join a live video call and cook along with a head office member. These two events were enjoyed by everyone and have been requested to continue for the foreseeable future.

“We valued the chance to keep in touch with other Travel Counsellors and enjoyed the comradery with the other teams,” Travel Counsellor and team leader Susan Burns said.

“I really valued the break from reality. Having the Community Cup allowed us to forget the serious effects of the pandemic and let us have fun for a change,” Travel Counsellor Kerrie Croft said.

Travel Counsellors has also recognised the importance of wellbeing and mental health during what is a stressful period for many in the travel industry.

To help both agents and staff, the company had arranged five virtual weekly group sessions facilitated by their own in-house counsellor, Monika Polemicos, a Melbourne-based professional psychotherapist.

These sessions focused on key areas of wellbeing and anxiety by providing the tools and information to deal with day-to-day stressors. Sessions covering self-care practices, guided meditation, Havening Techniques and therapy resources and tools to use at home.

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