Tramada launches new module to make it easier to collect agent commissions

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By Alexandra Coulton


Tramada Systems has introduced a new module for its tramada travel tech platform to automate reconciliation of non-ticket commissions.

The new module removes manual effort, increases speed and accuracy and dramatically improves efficiency in identifying and collecting commissions, according to a release from Tramada.

The new Non-Ticket Reconciliation module allows agencies to import a commission statement and quickly reconcile received commissions. It automates the process of linking booking numbers to segments in tramada, identifies non-ticket costings and any commissions variances, auto-adjusts commission amounts and issues receipts.

In a typical instance, the company said this automation will save two-thirds of the reconciliation processing time previously needed.

Penny Spencer, managing director of Spencer Travel, which was involved in the testing of the new module, reported major time savings and accuracy improvements.

“Agent commission reconciliation is key to running a successful travel business, and it requires a great deal of effort and monitoring to make sure reconciliation matches up with accounting records. Preparing spreadsheets, locating booking numbers and adjusting commissions can take hours and hours of work,” she said.

“The time savings and improvements in accuracy and efficiency we gain from Tramada’s new module are profound by no longer having to manually reconcile creditor statements against individual bookings/segments and then having to perform the adjustments, receipts and bank deposits manually.

“More importantly, the module results in an admin team who are more productive, and, at the end of the day, a business benefiting from significantly greater efficiency.”

According to Susan Enners, country manager Australia and New Zealand of Tramada Systems, the new module is another part of the company’s product strategy to boost agency productivity and increase accuracy using the power of automation.

“Every time a manual process is automated, agencies enjoy a considerable efficiency gain, grow staff satisfaction, and, ultimately, build competitive advantage,” Enners said.

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