Hotels

Tourist gets Airbnb, Booking.com host banned for using racial slurs

A British tourist has reportedly been on the receiving end of a racist tirade from a rental host, who called her a “monkey” among other racial slurs.

The Miami New Times reported last week that Monifah Brown, a 24-year-old event planner from London who was visiting Miami with friends, had been verbally abused by an Airbnb/Booking.com condo host.

After reportedly taking too long to respond to a WhatsApp message, Brown, who is black, was sent several disturbing racist messages Giulia Ozyesilpinar, host of the 3-star Ocean Five Condo Hotel.

The conversation was later released on social media, with screenshots of it shared by Miami New Times. In them, Ozyesilpinar repeatedly calls Brown a “monkey” and a “n*****”. Ozyesilpinar also reportedly sent voice recordings saying, “You’re a n*****” and making monkey noises before asking, “You want banana?”

A friend of Brown posted screenshots of the conversation.

Booking.com later removed the listing from its database, prompted by the release of the conversation on social media, and responded with the following statement:

“At Booking.com, we do not tolerate discrimination of any kind, and if we find that an accommodation listed on our site engages in discriminatory behaviour, we cease our working relationship and remove them from our site, just as we have done in this case. We are also in direct contact with the customer to see how we can best support them further with their trip.”

Airbnb later removed the listing from its database as well, and said: “Discrimination has no place on the Airbnb platform”.

In a phone conversation with Miami New Times, Ozyesilpinar claimed that Brown insulted her first – although the screenshots and Brown’s denial do not reflect that statement.

The social community responded to the news of the dispute by leaving Google reviews calling Ozyesilpinar a racist. A person listed as the owner of Ocean Five Condo Hotel responded with the word “n*****.”

 

The comments vanished by Monday afternoon, after Miami New Times spoke with Ozyesilpinar. In an earlier comment that remained online, the owner responded to a person who accused her of racial profiling by saying, “We don’t like Monkeys like you with stupid questions.”

Ozyesilpinar told Miami New Times that she didn’t regret using the word “monkey” and added that “being racist is not illegal”.

“We live in a free world,” she says. “We have freedom of speech. If I want to call somebody a monkey, I should be able to say that.”

Following the report by Miami New Times, Ozyesilpinar took to social media, where she posted a picture of Brown’s driver’s license.

In the post, Ozyesilpinar compared Brown to Jussie Smollet, an actor who handed himself over to police for staging a hate crime, and continued by saying that Brown had “started insulting me threatening me”. The conversation between the pair does not back up these claims.

SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Travel Agents

“Reward and recognition within a team is essential”: Flight Centre’s Danielle Galloway

by Sponsored by Flight Centre Travel Group

Looking to learn a thing or two from an inspirational industry leader? Well, look no further than this one-on-one with Flight Centre Travel Group’s Danielle Galloway.

Share

CommentComments

Aviation

Qantas nosedives in most trusted brands list

Qantas has suffered another nosedive in a trust poll, but stayed airworthy despite encountering headwinds. Alight, enough with the airline puns.

Share

CommentComments

Cruise

“We’ve got something really special”: Virgin Voyages CCO on line’s point of difference

by Christian Fleetwood

Keen to hear what’s so special about Virgin Voyages? We’ve just grilled Voyages’ CCO on what makes the cruise line so special, in between a round of Manhattans.

Share

CommentComments

Tourism

Flavour of the Week: Destination Canada CEO exits, Hilton’s Australasian-first hire + MORE

The revolving doors at various travel companies have been given a workout lately. Find out who all the latest movers and shakers are here.

Share

CommentComments

Aviation

Passenger loses almost 400,000 air miles for sneaking overweight cat into business class

A Russian traveller has landed himself in hot water after performing a Houdini-like act to get his chubby feline companion on a flight.

Share

CommentComments

Wholesalers

Globus crowns first-ever travel gameshow champions

Did you skip Globus’ gameshow night out of fear you would be shown up by your rivals? Watch them bask in the glory of their success here.

Share

CommentComments

Aviation

Jetstar facing possible Christmas disruptions as pilots demand pay hike

Jetstar pilots are threatening industrial action over the silly season due to a breakdown of enterprise agreement negotiations.

Share

CommentComments

Aviation

Branson celebrates Virgin’s Japan win with giant sushi train on baggage carousel

by Christian Fleetwood

If you thought Sir Richard Branson’s Australian flag hat was bonkers, get a load of the magnate’s latest effort.

Share

CommentComments

Destinations

Sardinia mulls entry fee for popular tourist beach

Amidst battling sand thieves and Google Maps glitches, Sardinian authorities are now grappling with the ecological damage of one of its most popular beaches due to overtourism.

Share

CommentComments

Aviation

South African Airways cancels almost all flights due to strikes

Those with clients heading to or from South Africa over the next few days ought to give this one a read.

Share

CommentComments

Travel Agents

Agent Wrap: CLIA LIVE events, Travellers Choice conference, drought support needed + MORE!

This week’s Agent Wrap is brought to you by two double-shot espressos and a very long cuddle with the office dog.

Share

CommentComments

Technology

5 tech trends to keep an eye on in 2020

by Sponsored by Quest Events

Identifying trends is key to staying ahead of the pack when it comes to the use of technology in travel. Here are five big ones you should be taking note of in 2020.

Share

CommentComments