The Big Fat Agent Wrap
From the week that brought you “too fat” flight attendants, Qantas’ new seat selections, and Tony Abbott in his speedos, comes the Friday Agent Wrap.
Sort out all your last minute agent news before the weekend, catch up on the famil gossip, and score yourself an incentive or two while you’re at it.
It’s finally Friday, so roll on into the weekend, glass of bubbly in hand.
Chile Earthquake Update
Tragically, the Chile Earthquake has now claimed 11 lives, World Journeys have heard from their operators in Chile this morning, who report that despite the magnitude of yesterday’s earthquake, client travel arrangements have not been affected.
Santiago and its surrounds, San Pedro de Atacama, Puerto Varas and Patagonia are fully operative, with hotels and tourist services being unaffected.
Chile’s connectivity by air and land is running normally and Santiago airport is fully operative, but some flights may be delayed or rescheduled in the short term. Read the latest update on the earthquake here.
TravelManagers get up to date
TravelManagers understands that its ongoing success partly relies upon its personal travel managers (PTMs) having regular access to the best possible product training.
Sydney-based personal travel managers were among the latest to benefit from this approach, participating in two days of airline-focused product training that was organised by TravelManagers’ NSW Business Partnership Manager, Julie Anderson.
The training took place over two days and was supported by nine airlines: Cathay Pacific, Malaysia Airlines, Asiana Airlines, Emirates, Finnair, Thai Airways, Etihad, Qantas and United Airlines.
“Over the course of two days, we covered all nine airlines pretty comprehensively: everything from on-board product to schedules and fares, and even picked up some unique hints on how to differentiate stopovers,” Anderson says.
Sydney embraces a hint of Taiwan
Earlier this week, the Taiwan Tourism Bureau (TTB) launched its series of trade promotional roadshows at The Westin Sydney, attracting close to 100 travel agents, suppliers and media guests.
Guests gained insights on Taiwan’s upcoming developments, tips on tailoring Taiwan’s unique offerings to suit various travel budgets, and a first-hand experience of the cultural beauty of Taiwan through an Aboriginal dance performance.
Sydney marked the first stop in a series of four annual Roadshows to showcase Taiwan to the Australian travel trade industry players this month, including Melbourne and Brisbane as well.
Helloworld pops up by the planes
Travellers departing from Sydney International Airport are responding well to helloworld.com.au’s brand new Pop-Up kiosk which was launched earlier this month.
The self-service kiosk is located at Pier B, which contains Qantas, British Airways, Malaysia Airlines, Cathay Pacific and Japan Airlines. This airline base represents approximately 50% of the departures out of Sydney International Airport and means that the kiosk is visible to approximately 262,000 travellers per month.
The kiosk boasts stunning digital artwork both on tablets and in large display format, and features the latest Orbitz software solution. helloworld is trialling the kiosk for an initial three months.
Intrepid’s new sailing trips
Intrepid Travel has added two brand-new trips to its popular range of Sailing Adventures in Europe with a cruise down the peaceful Canal du Midi in southern France and a journey through the waters around Sardinia and Corsica.
The Canal du Midi is from $1995 per person with the first departure on 9 May 2016. Sardinia and Corsica Sailing Adventure is from $1795 per person with the first departure on 21 May 2016.
Intrepid is currently offering 15% off these trips as part of the Europe earlybird offer. Book by 31 October 2015 and travel between 1 April and 30 September 2016.
STA Agents see the real Fiji
Swimming with manta rays and reef sharks, sipping kava with villagers and taking part in the Vinaka Fiji volunteering program were just some of the ‘real deal’ Fiji experiences for a group of Australia STA agents recently.
The top sellers for Awesome Adventures Fiji and Virgin Australia got to know the remote, but highly accessible, Yasawa island group first hand in a packed famil schedule that allowed plenty of opportunity to learn about the stunningly beautiful islands and the culture of the people living there.
The STA Agents also learnt about traditional Fijian cuisine in a cooking class with the coconut and lime marinated fish dish, kokoda, featuring.
Pictured L-R: Front row – Richard Carrick, Awesome Adventures; Shirley Mai, Sydney University; Lili Perez, George Street; Elizabeth Croft, Sunshine Coast; Tessa Ball, Selina McGowan and Miri Sau, Awesome Adventures. Back row – Kaila Zeeman, Lygon; Cory Scott, Bondi; Allyce Balderston, Central Melbourne; Asha Thomson, Myer Centre; Christine Voon, Monash Clayton; Isabella Hazelman, Marion.
Bunnik fresh tours for 2016
Bunnik Tours have just launched their 2016 program for Cruise & Tour including itineraries covering South & Central America and Europe.
The 2016 Cruise & Tour program features a line-up of 13 fantastic cruise & tour itineraries, exploring the highlights of South & Central America and Europe.
Eight new itineraries are also featured in the 2016 program. In Europe, these include a tour of Norway and the Baltics, along with cruises along the Mediterranean coastline packaged with popular small group tours of Italy, Morocco or Croatia.
Clients will receive a $250pp Early Bird saving when booked on the European 2016 program before December 18, 2015 and booked on the South & Central American program before 22 January, 2016.
Local Life Tours with Infinity
In August Buffalo Tours launched “Local Life Tours”. These are small group tours that get the traveller up close and personal with the locals for an honest and authentic experience. Infinity now has a number of these tours loaded and ready to sell.
“Local Life Tours” are low impact, support local businesses and have a maximum of 8 passengers per tour. All guides are Buffalo Tours employees. These tours seek to engage the senses and often involve food.
Infinity Holidays has a number of these tours loaded across a variety of destinations in South East Asia.
Emirates Melbourne Cup visits Perth
The Emirates Melbourne Cup trophy symbolises the height of racing success and last week the people of Perth were given the opportunity to get up close with the coveted trophy.
Travel and Sports Australia hosted the 18 carat gold Melbourne Cup during a function at their new Mount Lawley location on Tuesday, 8 September.
Approximately 70 guests attended and heard from 1994 Melbourne Cup winning jockey Wayne Harris, where he discussed the feeling of crossing the line first and how be mentally prepared for the race.
As an official tourism operator of the Emirates Melbourne Cup Carnival for more than 15 years and sending hundreds of satisfied customers to Melbourne every year, Travel and Sports Australia were delighted to be part of the 13th annual Emirates Melbourne Cup Tour.
The $175,000 trophy visited Perth on the 8th and 9th of September – one of 33 stops on the tour across Australia, New Zealand and for the first time, Malaysia, before returning to Flemington in preparation for the race that stops the nation.
Hong Kong gets involved in #helloworldRELAY
On Sunday 27th September, Hong Kong will join up to 60 countries around the globe to participate in the Helloword Global Instagram Relay. In each destination, the lead influencer will post 12 images- (1 per hour of daylight), in their location.
During the day, each influencer will host an instameet with up to 10 other grammers to join them in their destination. Our lead instagramer- fellow Australian and Hong Kong resident, Geneva Vanderzeil, blogger and lifestyle guru of @apairandaspare fame, will take us on special journey to some of her favourite parts of Hong Kong, taking in the best places to shop, eat, explore and enjoy the stunning views across Victoria Harbour.
Geneva’s amazing day will culminate in an extraordinary instameet gathering where she will catch up with other influential Hong Kong instagramers to experience the Fire Show and the Tai Hung Fire Dragon Dance as part of the Mid Autumn Festival celebrations in Victoria Park.
Cosmos unveils Europe 2016
Cosmos has unveiled its 2016 program of European tours, introducing new itineraries in Spain, France, Italy and Germany as well as savings of up to $1144 per couple.
The new Cosmos Europe 2016 brochure offers more than 60 top-value holidays throughout Europe. Tours range from eight to 29 days including seven priced from less than $1000 per person.
On sale now, the 2016 Cosmos Europe tours are available with a choice of discounts when booked by December 1, 2015, each of which can be combined for added savings.
Palm Cove serves up reef feast
Chefs will be dishing up tasting plates featuring local produce and home brewers will be battling for beer awards as an array of entertainment is served up at Palm Cove’s Reef Feast on October 8-11.
Tourism Palm Cove President Francetta Bridle said the annual Reef Feast held alongside Palm Cove’s palm-fringed beach would celebrate Tropical North Queensland’s lifestyle and unique regional produce with nine events over four days encompassing food, wine, beer, fashion, art and music.
“Cairns Airport is presenting Reef Feast in 2015 as part of the Tropical Queensland Export Exchange, an initiative of the Airport, in collaboration with Cairns Regional Council and Trade and Investment Queensland, to grow the profile of Tropical North Queensland’s produce and create international trade opportunities.
“The Exchange involves 50 visiting media from the International Federation of Agricultural Journalists who will attend Reef Feast which we hope will result in an international profile next year.”
Bridle said Reef Feast had become a much anticipated event on the Tropical North Queensland events calendar with more than 11,000 people attending last year.
Latest News
Holland America Line gives agents the chance to visit Alaska on 11-day Famil
If you've ever wanted to see a Polar Bear (and who doesn't?), now is your time.
More than 65 luxury agents gather in Sydney for Best of the Best dinner
This looks like a fabulous do. We imagine there may be a few (or maybe 65) sore heads this morning!
Globally-renowned chefs gather for Vivid Food 2024
As a human, we agree that food is a fundamental part of the human experience. Some might say the most fundamental.
Air New Zealand returns to Hobart and Seoul
If you notice an uptick in Kiwis making their way through the Mona, you know why.
European Waterways targets multi-generational families with ‘floating villa’ deal
The jury is still out on whether spending a week on a 'floating villa' with family is a hell or a paradise.
Luxury Escapes launches ‘sail away’ sale
Rest assured, you'll be getting your 'sails' and 'sales' mixed up for the rest of the day.
Rex-owned National Jet Express adds weekly charter between Brisbane and Orange
This is for mining and civil contractors, so please, put your holiday attire away.
Let the games begin. Viking introduces eye-watering benefits for the industry’s top 10 advisors
Did someone say 'trip to Venice'? Hold my coat, this one is far too good to miss!
Best friends or frenemies? What is the REAL relationship between sales and marketing?
We can all stop fighting over the corner office because our mothers were right - we are all important in our own way.
The Walshe Group Announces Two Key Appointments
What we really want to know is whether they got joint or separate welcome parties.
FAMIL: Agents explore the delights of Mauritius on 7-day tour
Go green with envy as you read this fabulous itinerary! Time to book that second honeymoon.
Hamad International recognised as world’s best airport at 2024 Skytrax World Airport Awards
Hamad airport is so good it is almost considered a destination in itself. Ballina, up your game.
Saudi Arabia highlights tourism investment opportunities at global investment event
Now is the time to start looking at Saudi Arabia if you are not already. There's big things to come.
“Rampant” – Aussies warned as dengue fever cases spike in Bali
Worried about Bali belly? Now you have something else to worry about.
TTC Tour Brand reveals slew of deals across operators including Trafalgar and Contiki
Everybody loves a bargain and you could do lot a lot worse than check out these deals from TTC!
Fiji Airways partners with Porter Airlines in US growth bid
Any initiative that gets more people visiting the delights of Fiji is a good initiative.
Flight Centre launches CruiseHQ – a marketplace exclusively for agents
The cruise industry has surpassed pre-Covid levels so this isn't one to miss!
Feeling festive? Wendy Wu tours unwraps Christmas collection
Get the Christmas hols booked now and avoid spending it with that elderly relative with dubious political views.
OPINION: In a world of screens, we crave experience
If you get feelings of deep shame and regret when you see your screen time, don't worry - you're not alone.
Sun Princess: High-end dining and world class entertainment awaits
If you are a foodie and you are not currently on the Sun Princess, we really have to ask - what are you doing?
YouGov: 2 in 5 Aussies would pay more for a sustainable hotel
If you want to be REALLY sustainable you can go camping. You just might lose the will to live.
“Can planes swim?” – Planes become boats as Dubai Airport is savaged by severe storm
Unfortunately, "can planes swim?" is a real life question and not an opener to a really bad joke...
Explora journeys reveals bespoke outdoor furniture designed by Matteo Nunziati
This is making your plastic table and chairs look really bad now, isn't it?
Bangkok Airways targets growth with renewed Sabre deal
Two stories abut Sabre's growth in one week and its only Wednesday! Watchout world.
PR agency Example wins pitch for InterContinental Sydney
We also went in for the contract but they said that a 'Be Our Guest'- themed TikTok was unoriginal! The cheek.
Norwegian Cruise Line reveals culinary experience aboard Norwegian Aqua
Once again, this TW journalist REALLY regrets writing this before getting lunch.
Signature Queensland hosts luxury tourism event
Known for its tropical beaches and unique wildlife, Queensland also offers luxury.
Capella Sydney recognised in prestigious Travel + Leisure’s 2024 ‘it list’ of best new hotels
You know that 'it girl' at school who everyone wanted to hang out with? Capella is the hotel version of that.
Rex launches 72-hour fare sale with NO school holiday blackout so you can take your kids (if you want to)
Sadly, leaving your children at home whilst you go on holiday is generally frowned upon.
Adventure World offers chance to connect with “heart and soul” of the US
I mean who hasn't dreamed of a road trip around the US?! Go with Adventure World and you're less likely to get lost.
Fiji’s family-owned luxury resort Likuliku Lagoon launches its own app
We were relieved to find out that having a "concierge in your pocket" referred to an app on your phone.
Hawaii: The US’ laid-back front door for Australians
If you needed another sign that you should definitely head to Hawaii - this is it!
Sabre targets Asia Pacific growth with latest hire
Call the Avengers! Sabre continues its bid for world domination with latest hire.
Air New Zealand signs its largest EVER deal for sustainable aviation fuel
Air New Zealand makes huge step towards sustainable travel. We bet it recycles its rubbish properly too.
IHG Hotels & Resorts continues regional growth with Sunshine Coast Holiday Inn
This Holiday Inn looks considerably flashier than some of the ones we have stayed at in our time.
Budget carrier Scoot welcomes first of 9 E190-E2 aircrafts
Here at TW we would like to offer Embraer E190-E2 a warm welcome! It's not easy being the first of the fleet.