Hotels

StayWell hires global marketing manager, expands partnership with Revinate

Hotel management group StayWell Holdings has announced the appointment of Trent Pigram as its global marketing manager.

Pigram (pictured above) brings with him extensive marketing and digital marketing experience, having previously worked with major brands such as Sofitel and Meriton.

His experience includes leading the development of Sofitel Sydney Darling Harbour’s content creation and amplification strategy, as well as creating and implementing a multi-channel social media strategy.

In his new role, Pigram will be responsible for driving strategic partnerships and digital performance for all StayWell brands.

StayWell’s global director of revenue generation, Fiona Godfrey, said: “We are excited to welcome Trent to StayWell.

“His enthusiasm for the hotel industry is evident, and we are confident that his experience and drive will help StayWell to continue to achieve great things.”

StayWell has also expanded its partnership with hospitality platform Revinate, in order to upgrade the group’s customer satisfaction platform and experience.

StayWell has worked with Revinate since 2014, using its Guest Feedback product.

Godfrey said using the expanded Revinate platform will allow StayWell to build and scale a digital guest journey that demonstrates a detailed understanding of each guest’s preference.

“Customer satisfaction has always been key for us, and its importance in a pandemic and post-pandemic travel environment cannot be underestimated,” she said.

“We want to capture exactly what our guests are feeling so that we can meet – and exceed – those expectations. Revinate’s GDP solution means that we are able to do just that.”

Dylan Cole, managing director for the Asia Pacific at Revinate, said: “Like many of our long-term partners, StayWell is now trusting us to advance their guest data and communications with our GDP solution.

“We are honoured to see the partnership grow and look forward to seeing StayWell deliver top of the line guest experiences as the industry rebounds.”



SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Hotels

Tiny Away opens up mini Tassie getaways

Tiny Away has opened the doors to its first Tasmanian tiny houses, growing its network of rural getaways. The ‘Quirindi’ […]

Share

CommentComments

Tourism

Colorado Tourism Office say G’day to the industry

The Colorado Tourism Office joined media and travel titans last Friday at Bentley’s in the Sydney CBD to reconnect with the Aussie travel industry.

Share

CommentComments

Aviation

Bonza calls on Aussies to name its first plane

Some of the names suggested so far include Purple Rippa, Bonza Bruce, and Kimbo. We challenge you to come up with something more Aussie sounding than that!

Share

CommentComments

Aviation

Qantas increases international connection time to reduce mishandled baggage

The upside of all these missing bags is that you no longer have to sprint through the airport to catch your connecting flight. Although we’ll miss the rush.

Share

CommentComments

Events

Missed the Visit USA Expos? Fear not, we’ve got your biggest questions covered.

by sponsored by Visit USA Australia

No more FOMO! These hot tips will get you in top-tip shape to visit the USA.

Share

CommentComments

Travel Agents

TravelManagers’ TCF Launch Applauded by PTMs

by Sponsored by TravelManagers

We hope you’re an AL (acronym lover), because this headline has plenty to go around!

Share

CommentComments

Tourism

G Adventures to relaunch Bhutan trails

These trails are kind of like the Bondi to Bronte walk, except completely different in almost every aspect.

Share

CommentComments

News

Industry movements: New hires at Intrepid, TravelManagers, Silversea and more

Keep tabs on all the latest movements in the industry, find who you need to shmooze at the next networking event and suss out all the latest gossip right here.

Share

CommentComments

Cruise

Coral Princess brings cruising back to Newcastle

Cruising has returned to Newy, marking more opportunities for the locals to hang out by the water and wear thongs.

Share

CommentComments

Hotels

Soneva introduces cryptocurrency payments at its resorts

This new update could mean that other travel companies may soon accept crypto, and then someone may finally buy our Travel Weekly NFT!

Share

CommentComments

Tourism

Paul Hogan gets top Tourism Australia honour

Hogan was reportedly quite happy with the award, but quietly disappointed that it wasn’t a knife which he could compare with his larger knife.

Share

CommentComments

News

Jucy to expand rental car fleet with $40m worth of new inventory

Jucy is a vehicle rental operator, not the company that makes those pink velour track pants, in case you were also a bit confused.

Share

CommentComments