Aviation

South African Airways cancels almost all flights due to strikes

South African Airways (SAA) has cancelled nearly all domestic, regional and international flights scheduled for today and Saturday.

The airline said in a statement the cancellations are to minimise disruption from planned strikes in South Africa.

This means SAA’s services from Johannesburg to Perth will not operate on 15 and 16 November and that the returning services from Perth to Johannesburg as SA281 on 16 and 17 November have been cancelled.

“Our customers and travel partners are front of mind and we have been working hard across our entire global network to provide tangible solutions to get to their final destination over the coming days,” Tim Clyde Smith, regional general manager – Asia Pacific of SAA said.

“Moreover, our travel partners are now enabled to reissue tickets of customers directly impacted by these cancellations. An SAA Trade Alert will be sent shortly on this to provide our partners more details.

“Until these tickets are reissued, customers are advised to follow our re-accommodation travel policy and are requested not to travel to their departure airports unless in possession of a rebooked itinerary.”

The cancellations follow an announcement by the South African Cabin Crew Association (SACCA) and the National Union of Metalworkers of South Africa (NUMSA) that their members will embark on industrial action from Friday morning.

SAA attempted to dissuade the unions from embarking on industrial action by providing firm commitment dates to SAA’s offer of 5.9 per cent. Discussions are continuing to resolve the wage matter at the time of issuing the statement.

The airline has advised that unless alternative arrangements are in place, passengers should not to go to their departure airports during the disruption.

Only flights operated by South African Airways will be affected by the industrial action. All flights operated on partner airlines, including SA Express, Mango, Airlink and all codeshare partners, including flights operated by our Star Alliance partner airlines will not be affected.

The airline has advised passengers will be assisted as follows:

  • If the customer no longer wishes to travel, the booking can be cancelled and a full refund, including taxes, will be offered.
  • Where possible, passengers will be rebooked onto flights operated by any of SAA’s Star Alliance partners to travel to their final destination with minimal disruption.
  • Passengers can be rebooked onto another South African Airways flight for any flight until 31st October 2020 at no extra charge and subject to availability in the same booking class.
  • All tickets must be reissued on or before 30th November 2019.
  • SAA will not be able to provide any support for special service requests or unaccompanied minors during the industrial action.
  • For up-to-date information, please refer to the SAA website www.flysaa.com.

SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Hotels

Familiar face returns to Crowne Plaza Terrigal Pacific as GM

Crowne Plaza has opted not to hire a stranger to lead its iconic Terrigal hotel. However, that’s not to say there were a heap of creepy job applicants.

Share

CommentComments

Aviation

Emirates cans decision to suspend Aussie flights

The UAE’s flag carrier has performed a bizarre backflip, complete with a couple of half-twists and a pike. Meanwhile, the government has introduced stricter rules for returning Aussies.

Share

CommentComments

Cruise

Norwegian launches agent incentives across all three brands

As the saying goes, all good things come in threes … except if there were four incentives being offered, of course.

Share

CommentComments

Destinations

Victoria and Tasmania announce further easing of border restrictions

by Huntley Mitchell

The relaxing of domestic border restrictions continues apace, so apologies if we’ve missed any updates here. Our editor’s typing fingers are quite tired and sore.

Share

CommentComments

Wholesalers

WATCH: Intrepid releases heartfelt video to remind the world why we travel

Travel Weekly’s deputy editor cried her eyes out while watching this video. Partly because it’s so beautiful, but mostly because she just really wants to be on the next plane out of here.

Share

CommentComments

Hotels

Australia’s first Mövenpick hotel opens its doors

Among the offerings at this new Accor hotel is a daily ‘Chocolate Hour’, which we can only assume involves bathing in Cadbury Dairy Milk.

Share

CommentComments

Destinations

Tourist slammed for daring Instagram video on the edge of 500m waterfall

A 25-year-old influencer has been heavily criticised for taking photos of herself on the edge of a very threatening-looking waterfall. Fair enough.

Share

CommentComments

Cruise

CLIA names new global chairman

There’s been a major change in CLIA’s boardroom, and we’re not talking about the new fiddle-leaf fig.

Share

CommentComments

Tourism

Federal government accidentally advises visa applicants to travel overseas despite COVID-19 pandemic

Looks like someone at the Department of Home Affairs is getting fired after accidentally telling visa applicants to get overseas immediately during a global pandemic.

Share

CommentComments

Travel Agents

Savvy agent scores loads of cruise bookings during Victoria’s lockdown

Meanwhile, the only thing Travel Weekly’s editor achieved in lockdown was to eat his weight in potato chips while getting through Netflix’s entire catalogue.

Share

CommentComments

Tourism

Northern Beaches COVID-19 outbreak led to $7 billion loss for tourism industry: TTF

Avalon residents have reportedly gone back into quarantine to escape the blame for this huge loss to the tourism industry.

Share

CommentComments

Travel Agents

Federal government urged to introduce HECS-style loan scheme for small businesses

Could this turn out to be another much-needed funding opportunity for travel agents? Let’s bloody hope so.

Share

CommentComments