Aviation

Singapore Airlines to cut travel agent base commission to 1 per cent

Singapore Airlines will reduce its base commission for travel agents later this year.

The airline advised its agency partners that BSP base commission offered on SIA’s international airfares ticketed in Australia will be amended to 1 per cent in October 2022

The reduction will apply to commissionable airfares ticketed in Australia on SIA’s 618 ticket stock.

According to Singapore Airlines’ general manager for national agency sales, Greg McJarrow, the decision to reduce BSP commission has not been taken lightly.

“It has been influenced by a number of factors, including the highly challenging operating environment, a need to better align to the local, regional and global market conditions, and SIA’s focus on adopting, and investing in new technologies,” McJarrow said.

“These technologies will provide new selling opportunities for our trade partners while delivering an improved experience for our mutual customers into the future.

“SIA recognises the impact this decision will have on our agency partners and is committed to ongoing engagement with key partners in the months ahead in preparation for the change.”

McJarrow said the travel agency community in Australia will continue to play an integral role in Singapore Airlines’ distribution strategy and it will continue to support its agency partners through the distribution of fares and products via traditional channels and new technologies, sales and frontline support, as well as through Agency Partner arrangements to recover and grow the market together.

Singapore Airlines joins Emirates and Qantas in what appears to be a downward trend in agent commissions for international flights.

The Australian Federation of Australia (AFTA) said it would make fighting “the apparent uniform decision by carriers to reduce commissions to agents” a top priority in 2022.

“We’re exploring avenues for action given the fact this approach ignores the important role of agents in lowering overheads and optimising the journey for the customer to the benefit of the airlines as well as the traveller,” AFTA CEO, Dean Long, said.


Image source: iStock/Jetlinerimages



SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Wholesalers

Virtuoso uncovers key differences in how each generation travels

Meanwhile, Travel Weekly staff are conducting our own research to tap into the zoomer market by teaching the office dog TikTok dances. It’s not going well.

Share

CommentComments

Cruise

Royal Caribbean Group completes its comeback with all ships back at sea

To honour the milestone, all 63 ships in the group’s fleet sounded their horns at once, which most likely scared the sh*t out of nearby fishing boats and unsuspecting wales across the world.

Share

CommentComments

Travel Agents

Virgin teams up with Flight Centre for money-can’t-buy workshop

It’s the second time a Flight Centre partnership has come up this week and it’s only Tuesday! Skroo must be feeling extra convivial this week.

Share

CommentComments

Aviation

“It’s more like a bribe”: Unions slam Qantas’ $5,000 ‘thank you’ payment

Speaking of bribes, if anyone would like to bribe us with an all-expenses-paid trip to Japan we promise to give you a good review on TripAdvisor.

Share

CommentComments

Destinations

Solomon Islands to reduce mandatory quarantine

Good news for those looking to travel across the Pacific Islands! Not so good news for those who enjoy being confined to a hotel room for days on end.

Share

CommentComments

Hotels

Oakwood solidifies Aussie presence with full opening of Melbourne luxury property

Looking to treat yourself? Don’t get a chocolate at the shops, book yourself a stay at the new Oakwood property in Melbourne (or do both)!

Share

CommentComments

Aviation

Flight Centre signs landmark agreement with Rex as pilots prepare for industrial action

While seemingly struggling to win popularity among its pilots, the regional carrier has turned to its agency partners for reassurance.

Share

CommentComments

Cruise

Princess reveals The Real Love Boat crew, celebrates ‘Top Gun Agents’

Say a prayer for the poor souls tasked with wrangling a ship full of reality dating contestants hell-bent on getting frisky at sea.

Share

CommentComments

Destinations

How your clients can skip the rebound chaos with South America

Got clients keen to travel but hoping to avoid inflated prices and hoards of European Summer revellers? We’ve got the answer for you.

Share

CommentComments

Destinations

Events

Top 12 unmissable events for Italian summer trips

Summer in Italy means sunshine, gelato, promenading after dinner, Aperols overlooking the ocean, hiking, cycling…and a jam-packed events calendar.

Share

CommentComments

Aviation

Airport queues return in anticipation of the school holidays

If you were looking for a good chance to relisten to Led Zeppelin’s entire discography but can’t find the time, we recommend booking a flight to literally anywhere from Sydney or Melbourne airport this month.

Share

CommentComments

Destinations

Queensland government mulls tourism tax

In response to this, the NSW government will be introducing an ice-cream tax, which has infuriated primary school kids across the state.

Share

CommentComments