Aviation

Singapore Airline named best carrier at Skytrax World Airline Awards

Singapore Airlines was named the best in the world at the glitzy 2018 Skytrax World Airline Awards!

For the uninitiated, the Skytrax World Airline Awards are basically the Oscars for airlines, and were held yesterday at The Langham, London.

To determine exactly which airline’s get awards, over 20.36 million customers of 105 nationalities were surveyed worldwide, measuring standards across 49 key performance indicators of an airline’s frontline products and services.

AirAsia was also named Asia’s best low-cost carrier, and also won the World’s Best Low-Cost Airline Premium Cabin for the sixth consecutive year.

AC20180717_Skytrax2018-1607

AirAsia co-founder, executive chairman of AirAsia Group Berhad and group CEO of AirAsia X, Datuk Kamarudin Meranun, said the record-breaking win was “surreal”.

“I’m honored to celebrate our record-breaking tenth win today with our Allstars who have been with us on this journey since the early days.

“This moment feels surreal. I remember the ecstatic feeling of being named the world’s best low-cost airline for the very first time ten years ago

“I would have never imagined we would remain the world’s best for a decade. Thank you for your tremendous love and support. We will continue to champion low fares and hopefully transform many more lives in the process,” he said.

Singapore Airline took home the top prize of the night, as well as best first class, best airline in Asia and best first class seat.

Qatar Airways, which was number one in the world in 2011, 2012, 2015 and 2017, took home their fair share of awards on the night too – best business class, best airline in the Middle East and best business class seat, plus an award for the best first class lounge.

Our very own Qantas Airlines came out on top as the best airline in Australia and Pacific, as well as having the best airline staff service in Australia and Pacific. The airline’s budget carrier, Jetstar, also took home awards for the best low-cost airline in Australia and Pacific, while Air New Zealand came out on top for the best premium economy seats in the world.

No US airlines made the cut this year, and Lufthansa was the only European airline to make the top 10, coming in seventh place.

Check out the full lists below!

The top 10 world’s best airlines for 2018

  1. Singapore Airlines
  2. Qatar Airways
  3. ANA All Nippon Airways
  4. Emirates
  5. EVA Air
  6. Cathay Pacific
  7. Lufthansa
  8. Hainan Airlines
  9. Garuda Indonesia
  10. Thai Airways

Best airlines — by global region

  • Northern Europe – Finnair
  • Western Europe – Lufthansa
  • Eastern Europe – Aeroflot Russian Airlines
  • Africa – Ethiopian Airlines
  • Australia / Pacific – Qantas Airlines
  • Central Asia / India – Air Astana
  • China – Hainan Airlines
  • Central America / Caribbean – Copa Airlines
  • South America – Avianca
  • North America – Air Canada
  • Asia – Singapore Airlines
  • Middle East – Qatar Airways
  • Europe – Lufthansa

Best low-cost airlines

  • Africa – Mango
  • Australia & Pacific – Jetstar Airways
  • Asia – AirAsia
  • Central Asia / India – Indigo
  • China – West Air
  • South America – Sky Airline
  • North America – WestJet
  • Middle East – Flynas
  • Europe – Norwegian

Best airline catering

  • Economy – Thai Airways
  • Premium economy – Aeroflot Russian Airlines
  • Business – Austrian Airlines
  • First class – Air France

Best airline seats

  • Economy – Japan Airlines
  • Premium economy – Air New Zealand
  • Business – Qatar Airways
  • First class – Singapore Airlines

Best regional airlines

  • Africa – Royal Air Maroc
  • Asia – Bangkok Airways
  • South America – Azul Brazilian Airlines
  • Central Asia / India – Azerbaijan Airlines
  • Europe – Aegean Airlines

Best airline lounges

  • First class – Qatar Airways
  • Airline alliance lounge – Star Alliance Los Angeles
  • Independent airport lounge – Plaza Premium Heathrow Terminal Two
  • First class lounge dining – Air France
  • Airline lounge spa facility – Thai Awards

Best airline staff service (by global region)

  • Africa – South African Airways
  • Australia / Pacific – Qantas Airways
  • Central Asia / India – Vistara
  • China – Hainan Airlines
  • Central America / Caribbean – Copa Airlines
  • South America – Azul Brazilian Airlines
  • Asia – ANA All Nippon Airways
  • Middle East – Emirates
  • Europe – Austrian Airlines


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